Complaints of Complaining

Nurses General Nursing

Published

My facility has now implemented a "no complaining policy" and have hung up signs that say "no complaining zone" and the like. They furloughed a ton of staff and took away the yearly extra shift bonuses that the nurses worked their butts off to earn and are now offering large sign on bonuses to new recruits as well as hazard pay, but only for new employees and many other morale crushers. Discussing salary is now a fireable offense. I will admit there has been grumbling and complaining, but now when we try to say ANYTHING, such as legitimate concerns and safety issues, acuity levels and inappropriate placement we are met with the "no complaining policy" and threatened with a performance write up. The ones who don't ever "complain" just seem to keep getting more and more work shoveled onto them and I feel like we are being trained to shut up and work, when we shouldn't be. Any one else facing ridiculous "policies" like this? It's making me want to run away fast, but trying to find another job in all this mess seems daunting.

Specializes in Family Medicine.

This happened at my hospital when we were applying for magnet. They sent the more vocal peeps to mandatory counseling to help improve their "attitudes".

I really wasn't a vocal one but I got sent.

The complaint that got me was explaining to my charge nurse and unit secretary that I was just threatened by a patient's family member on the phone. The family member was angry because I wouldn't give information over the phone without a HIPAA password. She said she was going to come down to the hospital and "straighten me out". I told the charge nurse and unit secretary about it because I wanted them to be aware that there was a potentially violent person coming to the hospital to harm me. Ask them to have security round on our floor. I had this conversation behind the nurses' station and was not talking loudly. A case manager overheard the conversation and told on me to my manager.

On 7/6/2020 at 2:38 PM, mermer_rn said:It's making me want to run away fast, but trying to find another job in all this mess seems daunting.

You might be surprised- I had to quit an unsafe environment due to covid a couple months ago - got another job in a few days with a sign on bonus , then after a couple weeks, a second employer called and offered an extra $3 an hour.. never even asked for references..

Specializes in Peds ED.

Unionize or quit. That’s ridiculous.

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