Published
any good policies/programs in place to help curb call offs?
Prefer something positive rather than a negative. Just getting written up after so many doesn't seem to work. Any creative ideas would be helpful.
Just a simple, "Hey, how are you today? Did you get a lunch break? No? Here, I'll cover you for your 1/2 hour. Go put your feet up. Thanks so much for all of your hard work!" Or, "Wow, look at all these orders. I'll help you note some. Any MD calls I can make for you?" Order pizza once a month, go get Starbuck's or soda's once a month. It's the little things that mean the most to a frazzled over-worked nurse! You ever need me to work an extra shift for you? Get me 3 59cent tacos for lunch at Del Taco and I'll come in whenever you need me! :)
We have self scheduling and have to make sure the shedule is balanced before it's handed in to the unit manager, and she says and I quote, "As long as it's balanced, I won't have to change anyone's days off, but then she comes along and changes it all anyway just because she can.... She's plain evil....a she devil.
I once worked in a facility where they would offer large bonuses to nurses for picking up extra shifts. It backfired, they no longer would pick up unless they got the bonuses. I am not footing a bill for routine treats to a coffee shop, tacos or such... not happening.
If paying $50 a week for coffee buys you enough goodwill that someone comes in for an extra shift you come out ahead. Facilities that use agency nurses can easily make bonuses work when the alternative is paying $60/hour. Look at the treats as a cost of doing business, not a blackmail attempt. As a manager, if you have an us-them relationship with your staff no amount of ice cream or pizza will fix that. If you use treats and socializing to bond as a team it's a real win-win for the entire facility.
CT Pixie, BSN, RN
3,723 Posts
How you are describing it is how it SHOULD work in my facility. But the facility is allow them to use sick time for the call out day(s) so the paycheck is what it would have been had they worked. And the following week, because we don't have the staffing to cover them, they are still scheduled for their normal days (we have a set schedule of days..same day off/on every week) AND they are scheduled for the weekend which gives them OT. Really backward thinking on the part of my facility.