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At the Bedside with Covid-19 - Stories from the Frontlines

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SafetyNurse1968 has 20 years experience as a ADN, BSN, MSN, PhD and specializes in Oncology, Home Health, Patient Safety.

12 Followers; 59 Articles; 20,010 Profile Views; 373 Posts

Are you curious about what happens on the frontlines?

This is the first in a series of interviews were done over the phone during the 3rd week of April, 2020 in response to the global Covid-19 pandemic. I wanted to get a picture of what it’s like right now for nurses on the frontlines. I’m a professor of nursing, so I’m not in the hospital with patients. I was curious about what is happening.

At the Bedside with Covid-19 - Stories from the Frontlines
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I used facebook to reach out to nurses working in hospitals in many places in the U.S. I’ve rounded all numbers to protect the identity of the nurses who agreed to be interviewed. I offered to pay all the nurses I interviewed for their time, but they all refused, so I’m making a donation to the American Nurses Foundation Coronavirus Response Fund in their honor. The fund focuses on1:

  • Providing direct financial assistance to nurses
  • Supporting the mental health of nurses – today and in the future
  • Ensuring nurses everywhere have access to the latest science-based information to protect themselves, prevent infection, and care for those in need
  • Driving the national advocacy focused on nurses and patients

Ann works in a state that implemented a stay at home order in late March. It appears to be flattening the curve to the extent that many hospitals are almost empty. The state has only had approximately 10,000 confirmed cases with 300 deaths. In her county, there have been 150 cases with 12 deaths (total population of the county is 120,000). 

She used to work in a large, urban hospital but after four years started to feel burned out. Now she’s at a small hospital in the suburbs and is much happier, though there were some staffing issues at first. “I started in ICU 1.5 years ago and I wore many hats. At first, we were understaffed with a 1:4 ratio of ICU/stepdown patients (mixed) and no help. Now we have CNAs, and the ratios are now at a max of 3 (if you have 4, they are all stepdown).”

Ann’s partner is also a nurse – she’s at a nearby hospital, but she is planning to give notice in a week to do travel nursing and relief work in areas that have been harder hit. I’m planning on interviewing her partner as soon as she gets settled. According to nurse.org2 travel nurses are earning over $10,000 per week to work in New York City right now.


I asked Ann how her life as a nurse has changed since Covid-19 emerged. “I’m being flexed a lot – almost every shift. I went 2 weeks without work. Before Covid-19, I switched from full time to PRN, but I always had shifts 1-2 days each week.” 

Ann says the hospital is still paying a percentage of her pay. “For the last 3-4 weeks I’ve been getting paid to stay home.” 

There is currently a very low patient census with only 1 or 2 patients in the entire ICU. Ann continued, “COVID came in and all the other sick people disappeared -- no stroke, heart failure, COPD, pneumonia. People are afraid to come in and are staying at home.” 

Ann’s hospital has gotten creative with staffing. Healthcare workers who have reduced hours have been asked to be screeners in ER or to work as triage nurses at the phone for suspected Covid-19 patients, but they get paid their nursing pay. “The triage nurses take the calls and tell them to come in or not come in.”


Ann said they are only testing people who are admitted to the hospital. CDC guidelines recommend that state health departments modify guidelines to suit their state’s situation. The CDC says clinicians should, “use their judgment to determine if a patient has signs and symptoms compatible with COVID-19 and whether the patient should be tested. Most patients with confirmed COVID-19 have developed fever1 and/or symptoms of acute respiratory illness (e.g., cough, difficulty breathing).”3

Priority Testing

Priority 1 testing is reserved for hospitalized patients and symptomatic healthcare workers.

Priority 2 testing is to ensure that those who are at highest risk of complication of infection are rapidly identified and appropriately triaged:

  • Patients in long-term care facilities with symptoms
  • Patients 65 years of age and older with symptoms
  • Patients with underlying conditions with symptoms
  • First responders with symptoms

Priority 3: As resources allow, test individuals in the surrounding community of rapidly increasing hospital cases to decrease community spread, and ensure the health of essential workers

  • Critical infrastructure workers with symptoms
  • Individuals who do not meet any of the above categories with symptoms
  • Health care workers and first responders
  • Individuals with mild symptoms in communities experiencing high COVID-19 hospitalizations

ER screening questions

In the last 14 days have you:

  1. Traveled to China, Iran, South Korea, Italy or Japan 
  2. Come into contact with a confirmed Covid-19 patient 
  3. Had symptoms
    • Fever greater than 100
    • Difficulty breathing
    • Cough
  4. Are you currently experiencing fever over 100, difficulty breathing or cough?

Triage protocol can be found here4

For areas with widespread community transmission, If there is fever or history of fever and at least 1 sign or symptom of respiratory disease, place a mask on the patient and then separate them from other patients in a single-person room with closed door. Droplet precautions should be instituted. 

At Ann’s hospital, if the patient is not sick enough to be hospitalized, they are told to go home and quarantine– right now her hospital is not testing them. She said, “Even if they are hospitalized, if they don’t present as a classic Covid-19 case, then they are not being tested. We are being told it is due to the lack of tests.”

When I asked her if she knew how many testing kits were on hand and why they were in limited use, she said she didn’t know. I called labs and hospitals and had no success finding out the availability of testing kits in the area.

Testing is ramping up in some states. On April 27th, 2020, I googled “Where is covid testing on the rise” and saw Minnesota, Indiana, Virginia, and Illinois are increasing testing due to a sharp rise in the number of cases. The same will likely occur in Ann’s state if Covid-19 gains a foothold there.

How about training?

“We’ve had training on how to take care of the prone intubated patient - how to put them on their bellies for safe care. I’ve gone online and read articles and we’ve done education on what it looks like and how it increases oxygenation.”

“We also had a refresher course on PPE donning and doffing - how to do it and what is expected.”


When I asked if there was enough PPE, Ann replied emphatically, “NO”

“We get one new surgical mask daily. Prior to this they were one-time use. It says right on the box that they are to be worn a max of 40 minutes, but we are wearing them all day.”

“It just feels so weird that we are rationing supplies when the hospital is so empty.”

“We get an N95 that we have to wear for the entire week. We are wiping them down with sani wipes and placing them in paper bags when they aren’t in use, but the material will eventually break down.” 

“We turn them in and they are collected and are kept in case they need to be recycled or reused. As of right now we are not actively redistributing used masks. I think they are holding back because they are afraid we will run out.”

“Gloves are not an issue. Gowns we are not reusing. We have those stupid paper gowns, the yellow ones, and we toss them. There’s an assigned nurse to guard the PPE – it’s locked up and you have to request PPE and sign a form.”

I asked Ann how many times each day she had to visit the PPE distribution station? “In a 12-hour shift with 1 Covid patient I made about 7 visits and each visit took 2-3 minutes. You know, you’re a nurse, what impact that has on your day, on the care you can give.”


I asked Ann if there had been many Covid-19 patients at her hospital. She said, “We are seeing patients trickle in. There are just a few between med surg and ICU, but there’s a larger hospital nearby that is supposedly full of Covid patients – we think they are coming here, but aren’t quite sick enough to be admitted, being turned away, waiting it out, getting sicker and then going to [the larger hospital].” 

“We tend to have one in the ICU at any given time and 2-3 on med surg floor. We are being told it’s coming and to brace for it.  The entire third floor, which is a 40-bed med surg unit  – is dedicated to covid with an additional 12 ICU beds. 

When asked how many Covid-19 patients she has cared for she said, “I have taken care of 2 – No deaths, all recovered, none required intubation, both middle aged, only one with comorbidities.”

I wondered about the statistics about people going on ventilators – how do the Covid-19 patients compare with other patients who are ventilated? “In a year and a half in this ICU, I’ve only had 3 people not make it off the vent. Most are getting well compared to the covid patients.” 


“A lot of these patients present with low O2 sats, but are asymptomatic, they feel okay in terms of breathing. The O2 levels are really low because the virus is attaching where O2 would attach – it’s filling the receptors and blocking the O2 binding sites. It’s like Carbon monoxide poisoning. It’s affecting other organs in bodies. A positive is that patients with blood transfusions see a turnaround in 2-3 days and are not dying. That fresh healthy blood is making a difference.”

According to Dr. Marc Moss, the division head of Pulmonary Sciences and Critical Care Medicine at the University of Colorado Anschutz Medical Campus, “There are other conditions in which patients are extremely low on oxygen but don't feel any sense of suffocation or lack of air. For example, some congenital heart defects cause circulation to bypass the lungs, meaning the blood is poorly oxygenated.”

“A lot of coronavirus patients show up at the hospital with oxygen saturations in the low 80s but look fairly comfortable and alert”, according to Dr. Astha Chichra, a critical care physician at Yale School of Medicine. “They might be slightly short of breath, but not in proportion to the lack of oxygen they're receiving.”

Chichra said it's becoming clear that patients who aren't struggling for breath often recover without being intubated. They may do well with oxygen delivered via nasal tube or a non-rebreather mask, which fits over the face to deliver high concentrations of oxygen.

Hypoxic patients who are breathing quickly and laboriously, with elevated heart rates, tend to be the ones who need mechanical ventilation or non-invasive positive-pressure ventilation, Chichra said.5

What do you do when you get home?

"I don’t wear scrubs home. My partner's facility keeps and launders her scrubs to sanitize them – so we both change at work, but I bring my scrubs home and wash them. I go straight to the shower, no hugs. I brush my teeth and gargle with antiseptic solution since the virus can live in your throat for 3 days. I bleach the bottoms of my shoes and leave them in the car, and I keep hand sanitizer in the car. “

“Since I have to change at work it poses this whole issue of changing in the ICU bathroom and then walking through the hospital without a mask. I wonder what is getting on my clothing. We have to leave our masks at work so I’m walking out to my car without a mask. I think I’m going to start bringing my own mask from home to do that.”

When I asked about the rumors that some hospitals had told workers they couldn’t wear masks because it might frighten visitors, Ann said, “We are allowed to wear out masks at any time here.”

Before we ended our phone call, Ann had a request for an article: “I think Covid-19 is showing where our hospitals are failing. Hospitals are having problems with payments, they’ve lost funding because we are cancelling all elective procedures – hospitals are taking a huge $ hit. It’s an interesting dynamic and I wonder where will things go with healthcare? Will folks realize that for-profit hospitals are a huge failure?”

Well, Ann, I’ll look into that for you, but for now, stay strong and stay safe!

What’s happening in your state?

Do you have any stories to share?

How many testing kits are available at your hospital?

Thanks in advance for your comments.


1 American Nurses Foundation Coronavirus Response Fund: https://givetonursing.networkforgood.com/projects/96756-support-nurses-today

2 Travel Nursing: https://nurse.org/articles/new-york-travel-nurse-jobs-covid19-incentives/

3 CDC Clinical Criteria: https://www.cdc.gov/coronavirus/2019-ncov/hcp/clinical-criteria.html

4 Triage protocol: https://www.cdc.gov/coronavirus/2019-ncov/downloads/Appendix3-Triage-protocol.pdf

5 Hypoxia and Covid-19: https://www.livescience.com/silent-hypoxia-killing-covid-19-coronavirus-patients.html

Dr. Kristi Miller, aka Safety Nurse is an Assistant Professor of nursing at USC-Upstate and a Certified Professional in Patient Safety. She is also a mother of four who loves to write so much that she would probably starve if her phone didn’t remind her to take a break. Her work experiences as a hospital nurse make it easy to skip using the bathroom to get in just a few more minutes on the computer. She is obsessed with patient safety. Please read her blog, Safety Rules! on allnurses.com. She is doing research into the relationship between participation in Root Cause Analysis and patient safety attitudes (contact her if you are interested). In the guise of Safety Nurse, she is sending a young Haitian woman to nursing school and you can learn more about that adventure: https://www.gofundme.com/f/ngtnq-rose-goes-to-nursing-school?utm_source=customer&utm_medium=copy_link&utm_campaign=p_cf+share-flow-1

12 Followers; 59 Articles; 20,010 Profile Views; 373 Posts

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SafetyNurse1968 has 20 years experience as a ADN, BSN, MSN, PhD and specializes in Oncology, Home Health, Patient Safety.

12 Followers; 59 Articles; 373 Posts; 20,010 Profile Views

All of these nurses are experiencing skin breakdown behind the ears, so if you know of where I can get them a behind the head ear loop holder, please comment!


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80 Posts; 2,585 Profile Views

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Blessings to all our frontline peeps!


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