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Just started a telephone triage job at a call center that services several medical practices in my health system. We work from home, which is wonderful. It certainly can be stressful though. I feel I am learning a new way to "see" my patients. I too hope this board becomes a bit more active. Would love to hear from other telephone triage nurses.
I have never done telephone triage before, but I'm looking for a part-time work from home job. I'm planning to start FNP school in the fall and need to work 2 days per week if possible. Any advise on how to obtain work?? I've been looking online, but most jobs that I see are full-time or night shift
Most stressful part of phone triage for me is when people will not listen to you in urgent/emergent situations. Like when you tell them they need an ambulance, then they hang up and show up at the clinic where you then re-assess the situation and end up calling an ambulance. The patient has then lost time for when they should've been getting treatment at the appropriate level of care.
I would love to connect with others doing this too! I work for a busy practice triaging for over 80+ providers in family practice and internal med, then add 20 more peds providers that I do on the weekends. You just never know who is going to be on other side of that phone. At least i can work in my pjs :)
I know that this post is old, but hopefully you are still following. I too am a triage nurse. I work from home. I too am VERY frustrated and fed up with my job. Not trying to sound too negative on here, but I have been an LPN for over 10 years. I recently graduated from RN school and am considering doing this part time, and something else full time due
to burn out.
MA Nurse
676 Posts
I am looking to connect with other triage nurses. This board is so inactive, i am hoping to get it going again! I think it's so important to support each other, especially since we can barely talk to each other at work. I have been having a hard time with the stress of this job. Anyone else??