another nurse hurt a patient in labor

[rnurse2be]

Intentionally and several times. I just can't believe that a nurse would do this! There was a woman in labor and her nurse would not stop grabbing her arm on top of the IV causing her pain. I know that IV's are sometimes put in the top of the hand, but the nurse was asked over and over to stop by both the patient and her husband and wouldn't. She would snap "no I didn't" when asked to stop. I don't know how she couldn't feel the tube, tape, etc under her hand. She had to of plus all of the requests that she stop and being told she is really hurting the patient. The patient also began to shake after given an epidural. Both her and husband thought she was having an allergic reaction and obviously were very scared for both mom and baby to be. The nurse only rolled her eyes and would not answer their questions about what was wrong. She barely spoke to them at all and didn't even introduce herself. She should be really ashamed of herself, especially hurting a laboring patient. The new mom was just terrified and inconsolable. I'd never heard of a nurse behaving like that, we're supposed to be caring, it's half the job at least in my opinion.

[SmilingBluEyes]

I think the bottom line has been spoken:

take this to management/risk managers and report it. That is the best way to go.

[ladylabor]

:angryfire I told my supervisor that a pt had requested not to have a nurse because she was rude. My manager was angry with me, for bringing down moral of our unit by asking for another nurse for my pt. my manager went and talked to the pt and intimidated her into allowing the rude nurse to care for her again.

[PANurseRN1]

Another thing: Passing along second hand information is not a good idea, particularly when you're dealing with issues like this. If you weren't there to witness the situation, you really don't know for sure what happened. In your post you say your mother was the replacement for this nurse, so that would mean your mom most likely wasn't there, either.

Not meant to be a flame, just a good idea not to take too much stock in second-hand/third-hand information. It can result in a lot of miscommunication/misunderstanding.

[KeithEMU]

:angryfire I told my supervisor that a pt had requested not to have a nurse because she was rude. My manager was angry with me, for bringing down moral of our unit by asking for another nurse for my pt. my manager went and talked to the pt and intimidated her into allowing the rude nurse to care for her again.

:angryfire This is a violation of the Patient's rights. If this happens, who should you go to then? The DON?