Quote from caliotter3
Please do some reading in the home health forum, also look in the agency forum. There are many threads and posts that talk about Maxim, unless those threads and posts have been removed. The majority of them are not positive.
Yes, it seems that some of the threads about Maxim have disappeared...at least the ones that voice honest concerns about the problems with Maxim. If I say anything negative, this may too disappear! Clearly censorship is going on.
Quick summary: Maxim offices are run by very young men in their early 20's with degrees in things like sales/marketing. They lack life maturity, and don't understand health care or nurses. Communicating with them was immensely frustrating. They just wouldn't "get it"! They could put on an initial positive professional front, but be wary!
In addition, whatever methods they used to organize schedules and communicate was NOT working! The left hand did not know what the right hand was doing. Schedule mix-ups and mis-communication were the NORM. I'd arrive at a home thinking I was working 4pm-9pm, to find that the family expected me to stay until 12! The family had notified Maxim of their shift need, but Maxim never notified me of the change! Maxim seemed to drop the ball with communication constantly.
Even if you told them 2 months ahead that you would not be available a certain day, they would "forget" (and then accuse you of not showing up for work) or do absolutely nothing until the day before the shift. If you put in for a day off or vacation - I would highly recommend that you put it in writing and have them sign so you have proof you notified them.
Maxim is about sales, not caring for human life. The young men are under high pressure (which is not their fault, but the fault of Maxim's business model) to fill shifts with nurses. So these young men could literally hound and harass
you to work in their desperation to fill shifts. You need backbone!! (Or else you will find yourself working shifts or cases that don't work well for you!)
In the threads that have disappeared, similar concerns have been voiced by nurses all over the USA.
I went into Maxim "blind" knowing nothing about their reputation or how their offices are run. Had I known ahead of time, my experience might (?) have been better because I would have at least known the deal ahead of time. But I would NEVER work for Maxim again myself.