I've met lots of nice and helpful and conscientious folks in HR over the years, but I have long been wary of any human endeavor that refers to human beings as a "resource." A commodity, like a unit of gasoline or coal, or a slave - a cog in the machine to be 'managed.' Its partly an attempt to take unpleasant realities and mask them with abstractions, technicalities and professional veneer, to compartmentalize all the interpersonal stuff too toxic for most managers to deal with. Its not just gangsters in movies who often excuse their ruthlessness with the phrase, "Its not personal. Its just business." With human beings, this phrase is always dishonest, unless the person voicing it is a sociopath. The truth is, when A fires B, A feels B deserves it, or often enough, feels that 'deserve' is beside the point: A's takes care of A as top priority, as does the company take care of itself first, and on the whole A feels better off without B around. Its a tough message to give, though, very tough, and so no surprise that people evade the conversation entirely or sugar-coat it. Firing is easy as an idea, but not when face to face with B. Plenty of people have earned a comfortable living simply taking this unpleasant task off the hands of people willing to pay it.