Non-compliance/medical neglect in a child with an open case with protective services

Specialties Pediatric

Published

I am at my absolute wits end with one of my cases. (I am a pedi home health nurse.)

This child is very complex, developmentally delayed, failure to thrive, G-tube dependent, aspiration, seizure disorder, chronic respiratory disease, etc. He was originally referred to my agency over a year ago for G-tube teaching. G-tube teaching kids are usually incredibly straight forward, get a handful of visits and are then discharged as long as they are gaining weight and their parents are able to manage their care. This child is still on service a year later because neither criteria has been met. He has had poor weight gain overall with periods of weight loss/gain. Every time he loses weight it somehow comes out that his mom isn't feeding him appropriately. He is on very straightforward G-tube feeds that any other parent I've ever dealt with in six years of being a pediatric nurse could manage. Three bolus feeds per day and continuous overnight feeds. Every time the MD changes his feed schedule, it takes me weeks to months to get the mother to understand how to do it. For example, the most recent changes involved changing his overnight feeds from 500 mL at 50 mL/hr to 600 mL at 60 mL/hr. Mother first thought that if she ran the feeds at 60 mL/hr but still set the volume at 500 that that would give him more. I finally got her to understand that running the feeds faster doesn't do anything. Then it took me at least a month to get her to understand that in order to give him 600 mL she needs to put more than two 250 mL cans of formula in the bag. She still doesn't do that consistently. I am constantly in touch with his doctor, social worker and worker with the state.

The bottom line is really that this family lacks the ability to care for a child this complex- his medical team and I are completely on the same page about that. BUT, the state is completely dragging its heels. We had a large team meeting over a month ago with all of his providers-MD, Social Worker, me, CPS worker and supervisor, Early Intervention providers and the workers who follow the mother's case. It seemed like it was a productive meeting but absolutely no progress has been made in the past month.

Two weeks ago, I was with him for three days teaching the mother how to crush a pill. I'm still not convinced that she can do that. This week, I went to see him on Wednesday and she hadn't given him any of his meds since Sunday because she "forgot" them at her sister's house. He is on critical medications- seizure meds and electrolyte supplements that it NOT ok for them to just "forget". Mom promised she would have them by day's end and we agreed that I would come back out today to check on the med situation. I tried to call her at least 10 times yesterday on 4 different phone numbers with no success. I was finally able to reach the father today and he confirmed that mom and the child were with him and that it was ok to come to his house. Less than 5 minutes after I spoke with him, the mother began calling me. I got 3 missed calls and a text message from her while I was with another patient. She then proceeded to tell me that I didn't need to come today because I just saw the child on Wednesday and that I couldn't see him until Wednesday because "that's when they'll be home."

There is not one single doubt in my mind that the reason that she didn't want me to see him today was because she still doesn't have his medication and has still not been giving it to him. She claims that she "ran out" of his seizure medication this morning because the pharmacy "didn't give her enough" the last time. This is untrue as I have seen this prescription bottle at least half a dozen times in the past four weeks. She is not intelligent enough to realize that I will see the date the prescription was filled on the bottle when I go next week.

I just do NOT know what to do here. I updated his doctor, social worker, CPS worker and supervisor today immediately after this happened but what do you do when the state is already involved and they just won't act?

Specializes in Complex pedi to LTC/SA & now a manager.

Is/Are the physician(s) all aware of the medical neglect/non-compliance? Clearly the extended family are non-qualified caregivers if the had no intention of giving the poor child his scheduled feeds.

I know CPS is reluctant to pull complex kiddos as there often aren't qualified caregivers to accept an emergent removal. I did a home visit /parent education visit series earlier this year for my agency at the request of CPS. It was a complicated situation and while not a perfect home at least while I was there mom demonstrated knowledge & competency with medication importance, administration & safety though there were significant child safety concerns (child was consuming inappropriate foods for her complex needs, climbing on wall units & cabinets and that's only what I saw in my short home visits) All prescriptions appeared to be filled appropriately and timely (confirmed with pharmacy) and appointments maintained.

This was 6 months ago, child discharged from our care. I got a call the other day from my agency asking if I had availability for shift work since I knew the case (it's an agency that does both traditional pedi home health ( intermittent visits) and PDN shift work) as the child & siblings was being removed by emergent court order as we spoke. The CPS solution was to find a foster family that could take all siblings and have 24hr PDN/CHHA care at foster home until a suitable, more permanent situation could be found.

This situation is out of control and it seems mom is either delusional with her lack of compliance or beyond clueless. Unfortunately it seems there are not competent caregivers within the family either that urgent removal may be the only option at this time.

I feel bad for the child.

Specializes in Pedi.

The medical team is aware. I have been communicating with the primary all along and I started communicating with the Neurologist myself recently as well, as it became clear to me that primary care was not sharing what was going on with neurology.

Bottom line, I do not think the child is in a safe place. He needs a competent adult to care for him and he's not going to get that at home. I have felt removal from the home is necessary for quite some time. Something I said got through to the team today as I had both the Social Worker and the NP scheduling emergency meetings with the family and the CPS worker at least agrees it's time for another meeting with all parties involved.

P.S. After my day ended with this nightmare late last night, it started early this morning with my first patient's mother telling me that he ate a cigarette the other day. Oh the life of an inner city nurse....

Specializes in Pedi.

Ugh and now today I basically get told that I'm the bad guy because the kid's Mom told his providers that she lies to me because she doesn't want to get in trouble. (And yet, shockingly, I always see through the lies and she gets herself into more trouble.) And I'm the only one over here thinking, "well if she admits that she's lying to protect herself, clearly the truth is she's not taking care of her kid and that's a problem." Apparently I'm the only one who was unaware that "mandated reporter" meant that you could ignore blatant medical neglect so that the kid's parents would like you better.

Specializes in Peds/outpatient FP,derm,allergy/private duty.

Poor kid. This is just awful. Sounds like you are his only true advocate. I think I can only offer you appreciation by proxy for what you are doing on his behalf, because the people who are supposed to help you are actually obstructing you. ((hugs))

Ugh and now today I basically get told that I'm the bad guy because the kid's Mom told his providers that she lies to me because she doesn't want to get in trouble. (And yet shockingly, I always see through the lies and she gets herself into more trouble.) And I'm the only one over here thinking, "well if she admits that she's lying to protect herself, clearly the truth is she's not taking care of her kid .[/quote']

I have been in similar situations. You are the bad guy because CPS doesn't want to find a placement for this complex kiddo. The providers don't want to deal with mom. If it wasn't for you the situation wouldn't change until something terrible happened and then everyone could act all surprised. You are forcing the issue and are doing what's right for that child. I hope he is removed, but you probably still have to battle on his behalf. Good luck and keep being the bad guy and holding mom accountable!

Specializes in Psych.

Interagency meetings are THE MOST frustrating things. I have never been to one that I thought productive. It's all the agencies involved passing Tue buck to the next while agreeing "This is a terrible situation". Never been involved with apedi case, but an APS case with a very somatically and mentally ill individual that could not/wouldbnot take care of himself in Tue community. Severe depression, abject poverty, advanced O2 dependant COPD and a new lung CA dx. Wouldn't feed himself appropriately, house so full of bed bugs you could visualize them crawling on him during the day, daily use of EMS, non med compliant, smoked with his O2 on and blew his face up requiring intubation 3x. We were a mental health agency and took the brunt of keeping him alive until the sister stepped forward to take care of him. He WAS the first person I ever saw GAIN weight on chemo after that. He's still alive and kicking, and that was over a year ago.

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