when an employee "tattles"

[I<3H2O]

How do you handle when an employee comes in and tells you "Sue said she is quitting", "Mary says you are piling too much work on her", "Jane says if you assign Mr. Jones to her again she is walking out"?? What do you tell the employee who is telling you this? Do you address it with Sue, Mary, or Jane?

New to a management role, looking for some advice...

[jdethman]

I treat it like all information, consider the source and file it away.

[amn_carpenter]

One way I learned to handle this situation is to ask the person "Why are you telling me this?" or "What is your intent?"

[nurse2033, MSN, RN]

Ask the "teller" if they are modeling the professional behaviors of nursing. I would inform them of how destructive gossip can be and how that behavior can negatively reflect on an evaluation. You would love to hear meaningful input and information.

[amoLucia]

OP was new to management, so I'd bet that tattletale was just trying to cozy up to win points. I just so dislike those kind of people!