I have an issue that I am unsure of the best way to approach. I have a number of nurses on my staff who are not native English speakers. We have had a turnover in providers, and our new providers have the same native language as the nurses in question. They have begun communicating in their native language extensively in the work area, and it is becoming an issue with some of our patients and with some others who work in the area. I am trying to figure out the best way to address this problem tactfully.
My staff works very cohesively, and they work together well. They are a solid team and they volunteer to cover vacant shifts, which we have had quite a few of lately. I want to approach this in a sensitive manner, but it must be addressed.