The Shenanigans Involved With Scripting - page 7

by TheCommuter Asst. Admin

9,632 Views | 66 Comments

Nurses who have the misfortune of working at healthcare facilities that utilize Press Ganey patient satisfaction surveys are probably subjected to the practice of scripting. For those who are unfamiliar with scripting, here's... Read More


  1. 1
    This concept of "scripting" is so foreign to me...I have never heard of it or encountered it in Canada...and thank God for that!!! It has to be the silliest thing I have ever heard of!
    PMFB-RN likes this.
  2. 0
    Quote from vintagePN
    This concept of "scripting" is so foreign to me...I have never heard of it or encountered it in Canada...and thank God for that!!! It has to be the silliest thing I have ever heard of!
    I think this related to core differences in the healthcare systems of the two countries. In the US, hospital systems advertise on billboards attempting to drum up business from patients. Most of the for-profit hospital systems advertise heavily, and even many of the nonprofit hospitals purchase advertising space.

    The for-profit hospital system that employs me purchases very expensive advertising space on TV. Yes, they run 30-second commercials advertising their 'wonderful, life-changing' services and 'state of the art' care.

    On the other hand, one would never see a hospital billboard or be forced to watch hospital television commercials in Canada, which is a good thing IMHO.
  3. 0
    Forced to watch?
  4. 0
    Quote from Bortaz, RN
    Forced to watch?
    Well, perhaps my choice of words wasn't the best. No one is forced to watch anything that happens to air on TV.

    But if someone does watch TV regularly, I suppose they could close their eyes, plug their ears with their fingers, sing "La la la, I'm not listening," turn the channel or leave the room if one of these commercials were to air and they didn't want to view the ad.
  5. 1
    Why is it a bad thing for these businesses to advertise like every other business?
    SNJS likes this.
  6. 2
    One of the scripts my unit has been fed, that hasn't been mentioned here:

    "YOU ARE NOT ALONE"".


    It is the worst. One of our staff members jokingly posted a huge photo of Micheal Jackson in the nurses station. They had written on it, "YOU ARE NOT ALONE". Lets just say management didn't find it funny...
    Wheels28 and LadyFree28 like this.
  7. 0
    Quote from SNJS
    One of the scripts my unit has been fed, that hasn't been mentioned here: "YOU ARE NOT ALONE"". It is the worst. One of our staff members jokingly posted a huge photo of Micheal Jackson in the nurses station. They had written on it, "YOU ARE NOT ALONE". Lets just say management didn't find it funny...
    I have to


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