I've worked on a unit for over a year as a NA, and I'm in nursing school
. I used to work weekend nights full-time, and I built a good rapport with my coworkers. I have recently gone PRN due to the time constraints of my nursing program, and work weekday night shifts. I have had a really hard time building a rapport with a few of them.
Recently, things seem to be coming to a head and I'd like input on how to proceed and deescalate the situation: I just want a good working environment.
I was working with a particular nurse recently. Twice before, bed alarms have gone off with her closer to the patient than I was. She stood there and looked at me as I ran by to respond. Last night was the third time this happened - I was almost twice the distance away. I spoke with the TL and expressed my concerns, and the TL addressed the group asking "whose in charge of patient safety? Who responds to bed alarms?" we all do.
But, obviously the nurse knew I had talked to the TL, because she saw me run by.
Shortly after, the other NA on the floor berated me for going on break and not telling her of one patient on my assignment with a bed alarm. She claimed that the nurses were in the dictation room and that I had put a patient at risk by not telling her he was on a bed alarm. Before I went on break, I had told all my coworkers that I was going...so why were they all in the dictation room?
For the rest of the night, that NA would disappear and that nurse would call me to respond to her assigned patients. I did so, because I didn't want to perpetuate drama. Maybe I should have stood up for myself more?
It just seems to me like this is getting to the point of bullying. How should I proceed? Talk to the supervisor? I don't want to call anyone out. I just want to work and not offend the clique. I think patient safety is a valid reason to have said something, but now I'm facing "group punishment" for lack of a better term. Any advice for how to respond professionally and effectively?
Sep 28, '17
Thank you for the response.
Sure, I understand, but I'm not a new CNA. I'll report off on bed alarms when I leave...but I really don't think this is standard procedure- at least no one in three years has ever reported this to me. I'll have to start giving complete report before I go on break?
I was curious about your point of going to her with it though: if she is my superior, going by the chain of command, wouldn't I go up the chain? I let it go twice...when it's obvious that this is not a fluke (she didn't hear it, or something), how would you bring up the issue, or expect a CNA to bring it to you? What if you have a preceptee (sp?) by your side?
Good point about interpersonal conflict. I've written an essay on my concerns but deleted it for brevity.....to put it bluntly, I really think patient safety is at risk, and I'm not willing to let it go. But, taking your advice, I will give the CNA FULL report in the future before going on break, and see how her patience for that goes. I will adress her directly next time she disappears. I will adress the nurse directly when she asks me to perform patient care on patients who are not assigned to me when the CNA is "still on the floor" to the best of my knowledge. Any input or personal examples of success in that regard are appreciated.
I did bring it here, because I have a concern, but do NOT wish to discuss it with my coworkers that I do get along with, contributing to the cliquy issue. I do try to keep my head down, but if theres no outlets at all....isn't that how burnout happens?
Last edit by Zombie_NSG_Student on Sep 28, '17