My God, these family members!! - page 20

by SoundofMusic | 51,852 Views | 235 Comments

They are just killing me. Why is it that so many of them feel so entitled to sit in their aging parents rooms and just boss us nurses to HELL and back, while they sit there, fully able to do much of what we're doing for their... Read More


  1. 3
    Quote from pedicurn
    Why is it you have to 'squeeze' around them?
    In Australia, in this situation.... I would ask them to stay out until I had sorted the p't.
    I would approach this by saying something like ' just let me sort out Dad....I 'll get all the admission stuff done at once .....meanwhile pls help yourself to coffee and a comfortable chair over there....I'll call you when I'm done and then you can can in and spend some quality time with Dad with fewer interruptions'
    Wondering if I would be fired if I worked in the US
    I want to move to Australia
    carolmaccas66, LPNnowRN, and pedicurn like this.
  2. 1
    Quote from Flipper911
    I want to move to Australia
    Come on down
    Got jobs for experienced nurses and we love Americans ....especially Texans ....don't quite know why that is ? Probably because we are similar culture-wise
    carolmaccas66 likes this.
  3. 2
    Quote from pedicurn
    why is it you have to 'squeeze' around them?
    in australia, in this situation.... i would ask them to stay out until i had sorted the p't.
    i would approach this by saying something like ' just let me sort out dad....i 'll get all the admission stuff done at once .....meanwhile pls help yourself to coffee and a comfortable chair over there....i'll call you when i'm done and then you can can in and spend some quality time with dad with fewer interruptions'
    wondering if i would be fired if i worked in the us
    you'd get "customer service" complaints and poor press-gainey scores. and then your manager would have to talk to you about making the families happy.
    carolmaccas66 and pedicurn like this.
  4. 0
    What about the patient's relatives that approach you for some paracetamol or other drugs, because they have a headache/pain, whatever. It cracks me up that they think we will go: 'Yeah sure you can have drugs from us! We don't know you from a bar of soap, don't know if you have any allergies, or (surprise surprise) you could be a drug seeker!' One guy got very belligerent when I explained patiently, legally etc we can't give out drugs, he would have to go DOWNSTAIRS to the pharmacy/chemist to get what he needed. He really couldn't see any problem with me giving him drugs on the ward, cos his family member was in there. Oh and he said it was too far to go to the chemist (the chemist was like a 5 minute walk to get to) cos his headache was 'too bad' - he was standing on his own two feet, talking away to me - how bad could it be? I ended up saying no I can't help you, and just walked away.
    They will try it on to get free drugs won't they!
  5. 1
    Quote from carolmaccas66
    What about the patient's relatives that approach you for some paracetamol or other drugs, because they have a headache/pain, whatever. It cracks me up that they think we will go: 'Yeah sure you can have drugs from us! We don't know you from a bar of soap, don't know if you have any allergies, or (surprise surprise) you could be a drug seeker!' One guy got very belligerent when I explained patiently, legally etc we can't give out drugs, he would have to go DOWNSTAIRS to the pharmacy/chemist to get what he needed. He really couldn't see any problem with me giving him drugs on the ward, cos his family member was in there. Oh and he said it was too far to go to the chemist (the chemist was like a 5 minute walk to get to) cos his headache was 'too bad' - he was standing on his own two feet, talking away to me - how bad could it be? I ended up saying no I can't help you, and just walked away.
    They will try it on to get free drugs won't they!
    Like I always say ....thank goodness I work in an Aussie ED
    carolmaccas66 likes this.
  6. 1
    Quote from ruby vee
    you'd get "customer service" complaints and poor press-gainey scores. and then your manager would have to talk to you about making the families happy.
    oh i get it now....the families are expecting the same type of service one would expect from a hotel or restaurant
    carolmaccas66 likes this.
  7. 5
    Quote from jkaee
    It's not a matter of basic human needs, it's a matter of infection control regulations.

    So, when a manager tosses out your drink when it's not located in a break room, it's not a matter of that manager being a PITA, it's a matter of following reguations.

    Carry on.....
    What if the nurses don't get to use their break room? Why should they go without fluids?
    I would suffer health issues if not allowed my capped water bottle at the work station.
    They are adults doing an important job who are entitled to be treated well.
    They are not servants or small children.
    Bet my bottom dollar the manager doesn't go without fluids. The manager needs to learn how to BOTH accommodate her/his staff and
    satisfy regulations
  8. 1
    Quote from pedicurn
    Come on down
    Got jobs for experienced nurses and we love Americans ....especially Texans ....don't quite know why that is ? Probably because we are similar culture-wise
    how is the pay is aussie
    carolmaccas66 likes this.
  9. 1
    Quote from Flipper911
    how is the pay is aussie
    Pretty good ....compares favourably with the US. Experienced staff nurse earns $35 - 38 /hr day shift Mon-Frid. Each state is a little different.
    We have higher differentials and more vacation than the US. The higher differentials mean weekend and night nurses can earn considerably more than that.
    But taxation is higher than you are probably used to. And cost of living is more than most areas of the US.
    All in all ...not a bad pay though
    carolmaccas66 likes this.
  10. 1
    Quote from cwhitebn
    How about the family members take care of their mother or father instead of dumping them off at a hospital so they don't have to care for them at home and ruining their blessed summer vacation! Ugh!
    These make me crazy too! Families who absolutely insist that Mom/Dad/Grandma/Grandpa get admitted because "something" is wrong. ER doctor finally agrees to a 24 hour obs and when we go to discharge, find the family has gone on vacation!
    carolmaccas66 likes this.


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