Another Rant About Rudeness/Bullying/Eating

Nurses Relations

Published

it's interesting how many posters are quick to jump on the "bullying bandwagon". they want to ban bullying, demand that all bullies be fired immediately, insist that no one ever bring their personal issues to work. the definition of "bully" seems to be rather fluid, though. usually, it seems to mean "anyone who is doing something that i don't like or that makes me uncomfortable." they're often the first to insist upon their right, however, to do things that make other people uncomfortable. but that's not bullying. not to them anyway.

good manners are the grease that makes society run smoothly, including the society of the work place. so perhaps good manners is the anti-bullying. perhaps, then, bullying could be defined as ill manners. unfortunately, some of those who are quickest to take offense and fastest to scream about bullying are those with the worst manners i've ever seen. in fact, based purely on my own personal observations, i'd say that those who are the fastest and loudest to complain about bullying in the workplace are the biggest bullies i've ever seen in my workplace.

there are those who insist it is their absolute right to speak their first language in the common break room, to the exclusion of anyone who might be there who doesn't speak that language. that's rude to those who are excluded . . . and sometimes those people are the very people they're accusing of being rude to them because they failed to acknowledge their "good morning", pointed out their error in drug calculation in front of another person or wouldn't "let" them take charge of a patient. (if you ask me to double-check your insulin and it's wrong, i'll tell you -- before you give it to the patient. and if i fail to acknowledge your "good morning," it could be because i was preoccupied with my own drug calculation, didn't see you because i was cleaning the rain off my glasses, or assumed that you were talking into the cellphone you were holding up to your face.) if half the nurses in the unit are filipino and they refuse to speak english while on break, that's a form of bullying . . . unless they're all taking their breaks downstairs in the cafeteria and not at our seats-six table in our tiny little break room. (before i'm accused of being racist, let me just say that the filipinos i work with are some of the nicest people i know. i recently entered the break room to find four of my filipino colleagues sitting there eating lunch and conversing in english. when i jokingly asked them why they weren't speaking tagalog, they assured me that they speak tagalog together when they're out somewhere, but it would be rude to speak it in the break room because "if you walked in, you wouldn't be able to be included in the conversation.")

those students, pre-nursing students and orientees who are horrified to see that "their nurse" doesn't do things the exact way they learned in school and are anxious to report them to someone -- well, they're budding bullies. why not wait and see why the nurse is doing it that way -- could be it's a better way than what you were taught in school. at the very least, why rush to "report" someone? i'm sure you'd be indignant if someone "reported" you because you didn't do things the exact way they did. you'd have all kinds of arguments marshaled about why your way was just as correct, if not better. and probably you'd be complaining about being "eaten."

the newbie who was horrified that the nurse she was shadowing didn't use gloves for some aspect of patient care and was determined to see that nurse punished -- again, bullying behavior.

the night i was working in our eight-bed ward with five newbies and one other "old dog", the newbies were tittering together in a corner, and would immediately quiet down the minute the other nurse or i approached. i don't know if they were talking about us or not -- but that was rude. one of them then wanted me to drop what i was doing to help her troubleshoot her balloon pump . . . the same balloon pump i'd been troubleshooting off and on all shift while she was off tittering with her peers . . . and when i said i couldn't because i was starting a levophed drip for a patient whose blood pressure was rapidly headed south, told me i wasn't being sufficiently supportive of her growth as a nurse. the other "old dog" told her she obviously hadn't been sufficiently supported in her growth as a polite human being . . . and all three of us were in the manager's office the next morning to explain why us two "old dogs" had been "rude" to poor princess.

increasingly, "bullying" seems to mean "not giving me what i want when i want it". "eating your young" seems to be not giving the new person what they want when they want it.

as a rule, i don't see my older colleagues being rude to the younger ones. the rudeness seems to flow exclusively in the other direction. amazingly, those who are rudest to their older colleagues are the ones who are screaming loudest about not being respected, supported or encouraged at work. i rarely hear complaints from the older nurses about being eaten by the young. they just suck it up and do their best to socialize and orient the newbies into the unit.

about bullying, let me just say that if you look for it, you'll find it, whether or not it actually exists. but these days i'm thinking most of the bullying goes up hill rather than down.

Specializes in Rehab, critical care.

5 new nurses and 2 experienced? Wow, that puts quite the burden on the experienced, and those new nurses need to grow up. You have patients to take care of, as well, and can't be expected to take care of theirs if you have something immediate going on. It sounds like the new nurses on your unit are prima donnas, but we're not all like that. I know several, including me, who just appreciate any advice/help we're given. Seems like they're hiring the wrong people; in this market, they could stand to be a little more choosy.

Why don't nurses even take this important topic seriously. A nurse who feels she is working in a hositle work environment ought to have some kind of support. It IS NOT always the person crying harrassment who is the problem! I have seen good, strong workers quit simply because catty, nasty people like to spread malicious untrue rumors. SOME people are sensitive for gosh sakes. Why do so many nurses pride themselves on being tough? Seems to me, relating to paitents is a tender experience. Why should relating to co-workers be any different? I think this "I'm so tough skinned-been around the block- Nurse Ratchet" stuff is where bullying begins! Like it is some badge of honor to be insensitive. And more; untrue rumors can threaten an RNs reputation to such a point that she begins to be seen as if the rumors are true. She can become labled and nothing she can do in regards to fine performance will outshine the rumor that she is "a stripper", "a prostitute", "had plastic surgery", "has sex with all the doctors", etc etc etc. One nurse who never was flustered, always kind, had patients who were combed and bathed and perfectly assessed and intervened upon....who was always calm and gentle.....had a rumor spread by nasty nurses that she was so calm because she was on drugs. The label sticked as the "valium nurse". No one should be disregarded this way. Management needs to enforce no tolerance for these things. To hell with becoming "tough", I want a strong, confident, knowledgable..GENTLE RN to care for me. Not some crusty old dog who thinks feelings are irrelevant .

Why don't nurses even take this important topic seriously. A nurse who feels she is working in a hositle work environment ought to have some kind of support. It IS NOT always the person crying harrassment who is the problem! I have seen good, strong workers quit simply because catty, nasty people like to spread malicious untrue rumors. SOME people are sensitive for gosh sakes. Why do so many nurses pride themselves on being tough? Seems to me, relating to paitents is a tender experience. Why should relating to co-workers be any different? I think this "I'm so tough skinned-been around the block- Nurse Ratchet" stuff is where bullying begins! Like it is some badge of honor to be insensitive. And more; untrue rumors can threaten an RNs reputation to such a point that she begins to be seen as if the rumors are true. She can become labled and nothing she can do in regards to fine performance will outshine the rumor that she is "a stripper", "a prostitute", "had plastic surgery", "has sex with all the doctors", etc etc etc. One nurse who never was flustered, always kind, had patients who were combed and bathed and perfectly assessed and intervened upon....who was always calm and gentle.....had a rumor spread by nasty nurses that she was so calm because she was on drugs. The label sticked as the "valium nurse". No one should be disregarded this way. Management needs to enforce no tolerance for these things. To hell with becoming "tough", I want a strong, confident, knowledgable..GENTLE RN to care for me. Not some crusty old dog who thinks feelings are irrelevant .

Wow, that is absolutely awful! It sounds like the nurses are just searching for anything to bring down their co-workers. This is making me think twice about pursuing a career in nursing. I keep hearing about the bullying and harassment that is so common..why is it? does nursing attract the most miserable people or what??

you hear it a lot because it is a well-researched fact that someone with a complaint will tell twenty-five people (or talk about it 25 times) whereas someone who is content or has a good experience will only spread the word five times. the perennially-aggrieved are always with us...and even to point that out will raise the whine of "young-eating." horsepucky.

most work environments are not seething hellholes of fire and brimstone for innocent new grads, where crusty old devils gnaw on their tender feelings. they are, however, work environments. that means that nobody really will give a dang about your personal life, because that's not what we're here for, we're here for someone else with far worse problems. no one will go out of their way to "validate your life experience" because you have to show yourself for what you are. no one will give you employee of the month for showing up to work on time every day and doing your job. no one will give you a shiny participation medal just for being on the team. this is not bullying. this is adult life.

my patient's feelings are important to me. someone who is too navel-involved to pull their own weight, not so much. everyone is entitled to a civil work environment; sexual harassment or racial discrimination are against the law. getting ****** off by the staffing coordinator or the cna, not so much. put on your big-girl panties and act like the adult you are, or go work in a preschool where you're bigger than everyone else. :D

Specializes in Gerontology.

Great post Grntea!

Sure there is bullying in nursing - scores of research has been done on the witches. I have done research myself on those witches (I really have).

They are usually the simplest of minds, full of self-doubt and insecurity. Take a closer look at the loser. Often there are some psych issues involved that you can use to your advantage.

Best to let that problem know how things are, yourself. Management is not often needed. It's easy to pick a loser apart and reduce them to nothing. It takes a watchful eye and letting them know that you know all about them... that burns. It's cruel, but a little water never hurts a normal nurse.

Net Glow, I do hear what you are saying. And I like it. But what is normal anyway? I think most nurses either start with some psych trouble or after some years end up developing some. But I DO see your point. The thing that rubs me wrong is ,"who has time to systematiclly break someone down" ? I know I am using most of my psyche talent for dealing with my patients....heck, when I see my S.O's psyche stuff coming on, these days I am so weary of "issues", I just ignore it until it goes away. I would like to see management doing the pshycoanalysis and water throwing, while we just get on with the work day...knowing that we are protected by the higher ups. I guess my psych problem is that I live in a fantasy world of "wouldn't it be great if......." and thinking it may actually happen. Blessings.

LOL.......just had to chuckle!

I am a "new" younger nurse and I am ashamed that they're are those who act that way and seem to give the "young'ins" bad names.

While I don't *like* everyone I work with enough to be besties with them, I WILL be professional because that's what is expected as a PROFESSIONAL nurse.

As for your current situation, while I worked as a non nurse in a very driven health care career before now, I constantly had new people coming in and "reporting" me b/c I didn't do things like the orientation packet says, well I found after a while that those people tend to weed them selves out, so hard as it may be just smile and give a good ole southern blessing and say....bless your heart..lets get you some help with that....hehehehhe

Am old and broken. I work with several young uns and it is a pleasure. You must realize that new hires are insecure and they may not show it. Be confident and generous with your knowledge. Laugh a lot. Forgive the folks because they'll struggle like we did. Don't take it personally because you are a super nurse.

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