Privacy/Patient Info - page 2

What are your policies regarding information given out at a baby's bedside and who is allowed to visit? We let parents and grandparents visit, but anyone else has to come with the mother. What do... Read More

  1. by   neonatalRN
    I know this is an old thread, but I saw that one person said that the parents at their unit have to leave during rounds and report. I don't understand why. Don't the parents have a right to know everything about their baby?

    Heidi
  2. by   dawngloves
    Annasmom,
    It's because you'd also be able to hear rounds on the other babies as well.
  3. by   neonatalRN
    Oh I see. thanks. With my son I didn't have to leave, but I never paid attention to what was said about the other babies anyway.

    Heidi
  4. by   cindylouwho
    I think HIPPA has changed the info we can give over the phone at least in our unit...
  5. by   cindylouwho
    also...I wouldn't mind letting parents stay if they would just keep to their baby and talk among themselves but there always is the ones who look right at you and listen to everything said and then have the nerve to ask questions about the other patient....but they also get mad when asked to leave....I just make everyone leave now and who cares if they get miffed....
  6. by   cindylouwho
    one more thing....if it's 10 minutes before shift change...I don't let anyone in and those holding have to put the baby back and get out....I make them wait till we are done which is sometimes 20 after the hour.....if you start that right away they get used to it...consistancy means alot.....it's not worth my job to let them overhear something they aren't suppose to hear
  7. by   cindylouwho
    I had an aunt from out of state call and demand info on her niece....I politely told her I wasn't allowed to do that and she told me to "GO TO HELL!!!"....that's the kind of crap we have to deal with.....also the grandma wouldn't leave the baby alone that was having seizures so I tried to calmly explain to her why she shouldn't rub the baby and pat her butt and she told me that her feelings were more important than mine.......I asked her if her getting to touch her granddaughter...causing her to have seizures was more important than the health of the baby?...she just gave me a dirty look.....needless to say I was fed up with that family.......for once my supervisor backed me up on this one....
  8. by   cindylouwho
    by the way...I called and got an order from the doctor for everyone to keep their hands off this infant till further notice...it's too bad some people are so stupid
  9. by   cindylouwho
    we don't have a clerk to help us with visitors and there is not time to check everyones ID......so what we do is let anyone come with parents as long as one parent is present.....I don't like it but the way our unit is set up...no clerk most of the time and pods where you can't get out to let them in (locked unit) it's the only way....
  10. by   NicuGal
    Hippa has certainly changed many things in our unit.

    Cindy...our unit was like that but then because of legality and Hippa we had to change the rules. I can tell you, it is sooo nice not to have a zillion people in and out all day.
  11. by   NICU_Nurse
    Wow, Cindy, you sound a little stressed out!

    (((((((hugs to you)))))))
  12. by   Mimi2RN
    Our visiting is much more strict, now. We allow parents and grandparents, and siblings of the baby. No more than two people at the bedside at one time, and one of those must be a parent. After 8pm, it's parents only! We like it, it has cut the noise level tremendously. We do not answer any questions from a grandparent without asking the parent if it's ok to answer.

    We do allow substitutes for parent or grandparent, and note that on the rand.

    It has been a lot of work, but now staff and parents are getting used to the idea. I like the idea of armbands....then we can't substitute the FOB....for the other possible FOB, or mom's boyfriend. LOL We also have a lot of grandparents.....stepgrandparents....up to a possible eight. Siblings may include mom's kids and dad's kids, as well as full siblings.

    One irritation....usually the dad...will sit at his baby's bedside, when the baby is too sick to be picked up. After a while you notice he is paying way too much attention to everything else that is going on in the room. Listening to everything, this becomes a confidentiality issue that we haven't solved. Actually. it's moms too, baby has been fed, is doing much better, it's good time to cuddle for an hour or so. When a family member tells us about something that went on with someone else's baby, we have a problem!

    We also kick the parents out if they are falling asleep at the bedside, whether or not they are holding the baby! We've never had one go to ground in the nursery, but it does happen in the pp rooms.

    Name cards have date of birth, weight and doc.
  13. by   nfprn
    My hospital only allows parents and grandparents in the unit. The grandparents names are listed on the kardex and we have to see an ID for the grandparents. Siblings can come in on Sundays for a max of 30 min. Plus, only 2 people @ a time can be at the bedside.

    We have passcodes. If the parents give the passcode to the grandparents, we are allowed to give out info. Otherwise no info is given to anyone other than the parents.

    We also don't allow anyone in the unit during shift change.

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