How detailed is your change of shift report?

Specialties MICU

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I have been an ICU nurse for a little over a year and I recently made a switch from a 450 bed community hospital to a SICU in a large teaching hospital. At the community hospital, I felt like change of shift report was very detailed, explaining when and why the patient was admitted and the main occurances through the patient's hospital stay. I would thoroughly check the orders, write down all my meds, and read the doctors notes from admission and the most recent ICU note to get an idea of the main diagnoses and plan of treatment. I would write down all the results and from days prior to critically think about trends and why certain labs would be altered. At my old hospital, nurses gave the intensivists detailed rounds explaining everything about their patients, and the doctors relied on the nurses to tell them pertinent information and critically think about what should be done for the patients. The patient population was mostly medical with some surgeries (mostly severe sepsis, stroke, GI bleed, respiratory failure...etc, some GI surgeries, cranis...). At this job I felt competent and I was used to knowing EVERYTHING about my patient, including all PMH and pre-admission medications (even when the last BM was, how fluid positive or negative, and when centrals were placed). I enjoyed putting all the pieces together and working with the doctors to ensure the patients got the care that was needed.

At my new job, the nurses give report with almost no detail, leaving out dates of surgeries. They never go over PMH, they write practically nothing down, and they just glance over labs and tests. There is no way of really knowing the plan of care for the patient. I mean shouldn't the nurse know when the patients GI surgery took place to track progress?

I guess it is just a very different atmosphere. Coming from a hospital where I wrote everything down and critically thought about the plan of care and pathophysiology of my patient's condition, I am having a hard time adapting. It is almost like the nurses don't think about their patients. It makes me really nervous and I start to feel overwhelmed and panicky. I feel stupid. I just wish report was more detailed. I don't know how the nurses care for such sick patients and not write anything down. Report is short and SOOO much pertinent information is left out. Sure, you can read the doctor's notes, but at this new hospital they do not go over a plan of care.

I have been told at this new hospital that when I get more experience, I won't have to write things down. But that is just not how I operate. At my old hospital all nurses wrote detailed reports, even the nurses who had been there for 20 plus years. Are my feelings crazy? Maybe I am just not cut out for the teaching hospital atmosphere. Any thoughts would be greatly appreciated. Sorry for my super long rant.

That's my problem. I DO care that the oncoming and offgoing RN have and will take good care of the patient. Sometimes I work really hard to stabilize someone (or straighten out their little but many issues) and it feels like such a blasted waste when it gets handed over to an RN who is going to let all the nuts and bolts go loose. After 12 hours and especially after 3 straight, I start to feel a little possessive over my patients.

i.e. I worked REALLY hard on pulmonary toileting, please don't let that go down the drain. I TOLD you you need to flush the rectal tube every 4h on this pt or it gets clogged. So why am I changing the whole bed and inserting a new tube at the start of my shift? (and no, I'm not assuming why) etc etc etc

I'm sounding grumpy, I'm sorry

Less is more for me. I only want the highlights. Not everything you think is important is important to another nurse or physician. I can read the progress notes quickly and learn more than what is told in report usually. Ever read a H&p and it's totally different than what you were told in report? I have no problems ending report early if you're long winded and talking about things that aren't necessarily relevant to the next 12 hours.

Specializes in critical care, PACU.

I have noticed the same thing. I actually went down in acuity and the nurses here are so much more detailed. Everyone comes in early to look up patient information off the clock and thus you don't really need to give an excessively thorough report, but I find myself doing it habitually. I have really enjoyed these habits I've picked up here.

I did want to warn you to try not to compare this place with the old place at work. I made that mistake of making a lot of comparisons and it was taken the wrong way as if I was being critical of their hospital. I don't know though. The culture here is quite hostile and gossipy though so that could just be it.

Good luck to you. I saw your other post and I am feeling the same way. I hope we both get in :)

Specializes in GICU, PICU, CSICU, SICU.
That's my problem. I DO care that the oncoming and offgoing RN have and will take good care of the patient. Sometimes I work really hard to stabilize someone (or straighten out their little but many issues) and it feels like such a blasted waste when it gets handed over to an RN who is going to let all the nuts and bolts go loose. After 12 hours and especially after 3 straight, I start to feel a little possessive over my patients.

i.e. I worked REALLY hard on pulmonary toileting, please don't let that go down the drain. I TOLD you you need to flush the rectal tube every 4h on this pt or it gets clogged. So why am I changing the whole bed and inserting a new tube at the start of my shift? (and no, I'm not assuming why) etc etc etc

I'm sounding grumpy, I'm sorry

I want you to be my colleague! It would be a perfect match - professional wise ^^

Specializes in Rehab, critical care.

I work at a teaching hospital, and I know everything pertinent about my patient, PMH, dates of surgeries, trends of labs/ABGs, recent tests, assessments, change in status (or system change, neuro, cardio or otherwise) social situation of patient (live with family, alone, nursing home; do we need a social service consult? etc), plan of care, what still needs to be done or if they have serial labs to draw etc. I don't think this should be a teaching hospital vs community hospital issue. I was surprised to hear that. Isn't this something every nurse should know? Granted, it's much harder for m/s nurses to know as much just because of their patient ratios, but every ICU nurse should know their patients very well, and give a good report to the next shift.

A detailed report of important info does not take long at all. If they're really critical, it might take maybe 10 mins to give report for that 1 patient? That's not too bad considering we rely on it, though

I write up a report sheet as I get report, but I don't write things down as I go. I chart as I go, and as far as labs go, I have a really good memory, so I pretty much have them memorized and look things up on the computer to get more info throughout the shift.

Specializes in ER, progressive care.

I think it depends on the nurse. I always give a detailed report; sometimes I didn't have time to really dig into the physician's progress notes so I feel like during those times my reports are lacking information. Some nurses want to know EVERYTHING while others just want to know the basics and they can look up everything else in the computer.

I always tell them the admitting dx, PMH, code status, labs (and anything that needs to be collected, like a UA, guiac stools, sputum, etc), IV sites, gtts, neuro status (A&O or not), highlights of their stay so far and the plan. I also include any procedures or tests the patient will be going for that day if any.

I tend to write things down on my "brain" sheet. Without it, I would be lost lol.

Specializes in Trauma/Tele/Surgery/SICU.

Rcon, I am a lot like you and could have written your post with the only difference being I switched from a teaching hospital to a community one. I also need to have a big picture so I can put together things on my own. I am new to ICU and not as good with pathophys as the more experienced nurses are so having all the details helps me put the picture together better. I also come from a unit where report was VERY detailed (med-surg unit). We gave all the details because it was entirely possible we would not get to look at the charts for the whole shift! I have found that some of my new co-workers like a very detailed report whereas others don't want to know anything! Some of them write things down, others of them write nothing down.

I try to adjust my report to the style of the person I am giving it to. Many times coworkers will just say leave me your sheet because they know I write down date of admission,history, consults and why, labs, and a complete systems review with my findings. I also include dates of important things like surgeries or culture results etc. When I get report if they are a highlights only kinda nurse, I take what they tell me and then go straight to the chart and put together the pieces for myself.

Sometimes I get angry when people leave out things like the neuro pt. who has a non-reactive right pupil as baseline, even though everyone has charted equal and reactive bilaterally and its not mentioned anywhere in the H&P and the neuro surgeon is just thrilled to hear from you at 8 p.m. on Easter sunday and more than happy to inform you it is the pt.s baseline. lol. Such is nursing and it really does not do any good to get angry about it. You still have to figure it out for yourself.

It is really hard to adjust to the new culture a new unit often presents especially when things are vastly different from your previous unit. I still have difficulty with shift report. I find it helpful to say "I am a little obsessive compulsive do you want all the details or are you a highlights only kinda nurse?" I actually find myself looking forward to reporting off to the highlights only nurses its about the only time I leave on time!

Specializes in ICU.

Name, DOB, Attenting & Consults, Admit. Dx. & date, relevant med Hx, Allergies, code statues, Rhythym, O2 (room air etc), Activity/voiding,Diet, IV lines with drips, accuchecks, labs due & any unusual lab trends, and any skin issues. Also of course a general plan of care, and any dates of previous procedures.

This report is pretty par for the course on my unit (ICU), and people are more thankful for a good report than they are annoyed (seriously who gets annoyed?).

Though I will add this, we have nurses who I would just rather not get a report from and go figure it out for myself.

Does your unit use a kardex that is not apart of the medical record but stays with the patient while in the unit? We have one that is different than other ICU's and the intermediate level units, specific for our patient population. It normally speeds up report, but keeps it thorough.

I am with you on details!!!!! i have worked in a large 950 bed teaching hospital where I did my ICU training and also now at smaller hospitals, both types of hosp we give details, and you better know the dates for surgeries, labs, meds, dates of lines, etc. Don't give up your good habits to fit in, encourage them to rise higher!!!!

OMG you are my doppleganger!!!!!! smiles, you sound like an ICU nurse !!! this site is great , why i dint join it sooner i have no idea, finally a great place to read posts that are right up my alley! ty ty ty

Specializes in ICU/PACU.

Mr. Blah, 70 y/o M, NKA, full code, pt of Dr. Sues.

Came in for blah, what's going on now that he is here. surgeries. complications. etc..

PMH is blah

Neuro

CV

Resp

GI

GU

Access

Drips

Skin

Labs

Plan

that's my report. I'm quick but detailed. I prefer the physician's daily progress note over most nursing reports to be honest.

ICU versus floor is totally different. When I'm floated to the floor I want only basics and abnormals.

Teaching versus community hospitals. In general it really depends on the particular hospital. I've been a travel nurse for awhile so have worked both. I'm kind of in a similiar situation, the last place I worked we presented the patients to the attending md, the pharmacist, the charge nurse, social worker, case mgr, etc.... so you had to know everything. And presenting the patient and being really involved in their care makes your job more enjoyable. The current place I work I'm a little disappointed in how little the nurses seem to know about their patients. The resident presents the patient, the nurse isn't really included or even acknowledged in rounds and yea...it's just not as good nursing IMO (and it's a magnet hospital which is funny).

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