Fellow DON's....I need some advice please...

Specialties LTC Directors

Published

Hello all,

I am new to this forum and found it by searching for hours...It seems to be filled with fellow leaders in nursing like myself and I am in need of some guidance, advice, or whatever you can offer a struggling DON.

I have been a nurse for nearly 20 years, and have worked in LTC, Acute Care, CCU, ICU, Disease Management, Travel Nursing, etc, and have now "settled down" with a job that I always wanted to do. I am the DON of a LTC Skilled Nursing Facility in WI, and within a non-traditional nursing management model. My facility is a 120-bed facility, and I have 3 MDS Coordinators who are to be unit managers as well. I have been in this role for 9 months now and have worked consistantly 60-70 hrs per week, and am on call 24/7. I have always been very efficient, a leader, have great organization skills, have managed and worked as charge RN in nearly every job I have had and this one, I have to say, is about killing me!

The responsibilities of our jobs are certainly broad and time consuming, but what I have been handling seems to be the job of more than one person. Here are a list of my responsibilities which I am sure will not be all inclusive.....

-Staff Development and Education (In-services monthly & Nursing meetings)

-Behavior Med Management and roundly with Psychiatrist Bi-monthly, TD screen management, etc.

-Hire, recruit and evaluate all nursing staff

-Infection Control (to which we just recieved an level L F-tag during our influenza outbreak), Epidemiology within my monitoring, ensuring adherence to McGeers criteria and CDC, etc.

-QA daily of behavior charting, Summaries, Incidents, Falls, MD Orders, New admits, Symptom Pursuits. QA weekly of Med rooms, passes, accurate charting, follow up with SO/MD's, etc., etc., etc.

-Daily MD rounds (we have MD's in our building for about 4 hours per day), and monitoring for accurate and compliant Mandated visits with each resident.

-Nutrition Risk Committee, Skin Committee, Behavior Committee, Medicare Committee, Falls committee...Chair of all of them..

-Required to staff (despite being salary) to improve PPD numbers one 12 hour shift per 2 week schedule

-PPD management with numbers that seem impossible to reach, in addition to staffing with the help of a scheduler (Thank you Jesus!)

-Employee Infection Control

-Immunization of Staff of TB, Hep B, FLU, etc, as well as Residents and keep current daily.

-Troubleshoot with staff and be available 24/7 for any nursing concerns, and resolution of conflicts

-Medication error investigations and re-educations

-Discipline and re-education of all nursing staff.

-Deal with and resolve resident and family as well as staffing complaints.

Now, I am sure I have forgotten something, but I feel like I am doing the job of at least three people, work everyday at home, and have now been written up 4 times since October by a brand new 23 year old new grad NHA with no medical background who needs to tell me everyday that she is my boss. I am undermined by one of my MDS Coordinators daily who was once the DON, and have a brand new nurse recently hired into one of the MDS roles (not by me mind you), and another who rarely checks her email or mailbox. I rarely get office time until after 6pm as I am out there on the floor with my staff, educating newer nurses, and attempting to understand the lack of professional accountability throughout my staff (especially seasoned and experienced nurses), and when I do get an hour or so in my office, it is to listen to a million messages and return phone calls.

I am now completely spent, sleep about 4-5 hours per day and one day a week on the weekends I sleep all day (literally), just from exhaustion. I had exactly 30 days of training from an interim DON who had never been a DON and truly have learned it all on my own.

Can anyone out there, tell me I am nutz, or tell me that this is the reality of a DON job?! Any advice would be helpful, or even just telling me to quit whining would be sufficient. I am paid fairly well, but at this rate making about $10 buck an hour, and my kids and husband (who I thank God for everyday), are surprised when I come home before 9pm....and I go in at 6 or 630 am!! Help, as I am at the end of my rope for sure.

Looking so forward to your responses.

Michele

Mtessmer....what position are you interviewing for? I am impressed that you made this decision this fast. Good for you. Anxious to hear the update!

I am interviewing for an RN Case Manager position at a hospital near my area.

I am interviewing for an RN Case Manager position at a hospital near my area.

Keep us updated!! Glad you decided to leave your last job. Defiantly don't wanna jeopardize your license!

Specializes in Gerontology, Med surg, Home Health.

Yes, it is never good to be defiant.

If you can show that you've educated and re-educated the staff; if you can show you've done the necessary investigations on allegations of abuse or misappropriation; if you have a policy and procedure manual which is current with the latest P&P and evidenced based...it's not that easy to lose your license....even in Massachusetts which has the toughest DPH in the country.

If you are lazy/stupid/uncaring and do not investigate allegations of abuse, you deserve to have your license taken away.

Specializes in Director of Nursing.

I came here today looking for answers and ideas. I am considering a DON position and also have been a nurse for 20 yrs. Minimal experience in LTC. Managed a large unit in a LTC just over a year. I only know they are willing to teach me the DON position. I do know that there are many expectations and I anticipate the list of duties will be near what yours was. I have so many questions. Would rather email you privately but not sure how. I have my 2nd interview Monday and would like to have a few questions to ask them. I have a long list already but would appreciate your input. Also it is a 60 bed facility, with currently aprox. 45 beds full. They have rehab beds and home care. Obviously my first question is what is the expected salary? I live on the west coast and this is a non-profit organization (one of the largest in the country). Any insight you can offer would be great. Everyone's input is welcome!!

Thank you.

I came here today looking for answers and ideas. I am considering a DON position and also have been a nurse for 20 yrs. Minimal experience in LTC. Managed a large unit in a LTC just over a year. I only know they are willing to teach me the DON position. I do know that there are many expectations and I anticipate the list of duties will be near what yours was. I have so many questions. Would rather email you privately but not sure how. I have my 2nd interview Monday and would like to have a few questions to ask them. I have a long list already but would appreciate your input. Also it is a 60 bed facility, with currently aprox. 45 beds full. They have rehab beds and home care. Obviously my first question is what is the expected salary? I live on the west coast and this is a non-profit organization (one of the largest in the country). Any insight you can offer would be great. Everyone's input is welcome!!

Thank you.

Hi HARLEYDNS! You can email me at [email protected] and I would be happy to help.

Hello all! It has been a while since I last posted so I thought I would update you all on the curveball of sorts that I have been given now....It seems my previous employer has now gone all out on defamation and going to the extreme in so many regards. I am still looking for employment, and have had continued interviews but still to no avail, it seems as if I get to the second step of the process, then nothing. So, to make a long story short, I have been denied unemployment as they list me as resigning without good cause, I have been served three certified letters now claiming I have violated HIPAA laws/breaches, and have been accused of theft of confidential company information....I have had a complaint submitted to the board of Licensure which may go into investigation (I hope not!) but anyway, I have now had to attain legal counsel and am I am sure heading down a dreary emotionally taxing path. I am trying so very hard to keep my head up but it is tough for sure. Any advise you are willing to lend or kind words would certainly help give a flicker of hope and sanity. Thanks to all that post on this forum and sorry it has been so long. As you can imagine I have been up to my eyeballs in applications, interviews, etc. and now legal crap. Good Lord must be testing me yet again!! God Bless!

Dear MTESSMER,

Craziness!!! I'm so sorry you are having to go through this insanity!! Will say a little prayer, hold your head up and don't let the bad guys get you down!!! Keep moving forward!

Hello all! Well I am elated to announce after three very long months of being unemployed, I am starting my new job tomorrow! Regional Director of Care for 8 Assisted living facilities. So excited! Thanks for everyone's support here!

Specializes in Geriatric.

You need more assistants and need to delegate more. A DON never goes on the floor, according to Title 22 a DON doesn't have charge nurse responsibility. It will take time to know how to manage your time and your staff. Nine months is barely learning the ropes. It takes 3-5 years to get the hang of it.

Specializes in Geriatrics, WCC.

I don't know what Title 22 is but we don't have that in WI and that is where the OP is from. After a certain census, then the DON shall not be a charge nurse. But, I know of very few DON's that do not get out on the floor and pitch in when needed, including myself. Sometimes it just has to be. her issue was being undermined and not supported by the NHA.

Specializes in Oncology, Med-Surg.

Thanks for coming back and sharing your good news!

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