I remember the type.......but you know what, hospitals have them too! Just yesterday I had a run-in with one CNA who is actually a terrific patient advocate, but has a way of going beyond her scope of practice and making the nurse look bad. A patient's family had some questions regarding a proposed procedure that could easily have been answered by me, but this girl went around me and had the unit secretary page the MD, who called me back demanding to know why he'd been paged when I knew perfectly well he'd just been in to see the patient and had answered all their questions! There I was, standing there trying to sound intelligent, when I had NO IDEA what he was talking about......naturally, he was not happy with me, and I had no choice but to take the a$$bite because I couldn't very well tell him my CNA had been the one to have him paged. I already looked incompetent enough......I didn't think he needed to hear I couldn't even manage my assistant. :angryfire
First thing, I told the US never
to page an MD on a CNA's say-so, then I took the aide aside and told her she was out of line---going over the nurse's head to page an MD was beyond her scope of practice, and I didn't appreciate being embarrassed that way. I probably should have written her up, or at the very least reported the incident to the department manager, but I'm used to handling these things myself, and since this aide really is an excellent worker, I didn't want her to get into trouble. But darned if she didn't cop an attitude.........I've worked with this aide at three different facilities, and she's saved my butt more than once, but that doesn't give her the right to pull such a stunt and in fact I'm STILL pissed about it.