Time management with elderly patients

Specialties Geriatric

Published

Hi everyone!

I started my first job as an RN a week ago. :yeah:

I am working half time in urgent care and the other half I do annual physicals with elderly patients. I am supposed to get everything done in 40 minutes. Basically, I do VS control, EKG, ABI, PFT, Bone density measurement, Draw blood for labs, take pt to xray, and conduct nursing interview. I can get all the studies and blood draw in time, but what is more difficult to me is the interview. Every time I ask a question, the patients give me a long story that barely relates to the question. Most pts have lost their spouses, so they keep referring to their lives back then when their spouses were alive.

I like listening to their stories :) however, because of the time limit, I know I have to interrupt them in the middle of a story tp get an appropriate answer and continue with the next question, and I can't help feeling rude and insensitive. I love listening to old people stories. My grandma has Alzheimer's and I can listen to the same story over and over and never get tired or frustrated.

So how do you think I could handle the interview? I mostly use open ended questions, should I used closed, yes/no questions instead? Any advices that would help me get through the interview process a little bit faster?

Thanks in advance!

Specializes in Medical Surgical Orthopedic.

I try to set expectations where they need to be before I get started by saying things like, " I have a few quick questions for you." and "Don't worry, we'll make this go by fast." I also rely heavily on closed questions. I wish I had more time to chat, but that's just not the case.

Specializes in Developmental Disabilites,.

Closed questions. Elderly patients or those that have tangential thinking are hard to rein in but I find that simple yes/no help a lot.

Specializes in Rehab, critical care.

This made me laugh since I had the same issue. I remember when I did my first admission with an elderly patient as a new grad, it took me 30 mins lol because when I asked if they ever have any GI issues? They started saying something like..."well, 20 years ago, I had this scope done, and I'll have to ask my wife", etc, etc after EVERY SINGLE QUESTION lol.

But, we had an admission nurse so I didn't have to worry about it haha. Don't know what advice to give you lol. I have to do admissions now at my job b/c we don't have an admissions nurse, but it's usually with the family member or if the patient is obtunded or something, I just get everything I can from the chart, and then ask the family later when they come in to visit (since its night shift).

I agree...I love talking with patients, too....but we don't have time for a 30 min conversation even though I wish we did lol. What I do now that helps, though...if I find its getting too off-topic, I just re-direct. Like say..."hmm..that's very interesting, and I'd love to talk to you more about that later, but I just have a few more questions that we need to finish since I want to be sure you get all of your important tests, meds, in, etc." That usually works...most people just don't realize the time constraints of a nurse (unless they are one...in which case, that can be a good or bad thing depending on the patient lol).

Best of luck to you!!

Specializes in Rehab/LTC.

I think the above advice is very good. I needed it too, because I find myself in the same situation when dealing with my patients and residents. A lot of the time I have to interrupt them and apologize, explaining that I have to complete "X, Y & Z" before a certain time. This usually makes them all apologetic, which isn't my intention, but it is necessary. Otherwise I would be in their room forever. But this is still a work in progress for me. It's not that I want to be chatty and kill time, but sometimes I know they are lonely and just need someone to talk to. So, I give in, which causes me to fall behind, just like you.

I am sure if you work at this, things will go more smoothly with time. My goodness, you've only been at this for a week! Give yourself time, and don't be hard on yourself. Easier said then done, I know.

Good luck, and keep at it!

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