Defiant and Insubordinate

Specialties Geriatric

Published

I am an RN. I manage a unit and LPNs do the floor work. They are subordinate to me, in licensure and hierarchy. I do NOT play that up.

This morning, a "floating" nurse had the 6 a.m. medication pass and missed meds for 4 patients. Most were not critical, one was a huge dose of insulin for a diabetic whose blood sugar has been out of control.

The LPN notices the meds were missed. They are now 1 1/2 hours out of range for compliance with being given at the right time. The night nurse was still in the building so I verified with her that she had NOT given the meds. I told the current nurse to give them. She said nothing.

At 1130 she tells me that the patient who gets the insulin has a blood sugar of 463. I asked, "Even after the 36 units of Lantus?" She says, "I didn't give any Lantus. It was out of the time range." "Did you give everyone else their meds?" "No, I can't. They're late." Now, "nursing judgment" is the prerogative of every nurse, but the supervising RN supersedes the LPN. I've been an LPN and know how frustrating that is, but LPNs work under the direct supervision of RNs. And I am responsible for what happens when I am the supervising RN.

At this point I have to call the doctor AND write up the night nurse for med errors. What should have been simple is now a big hairy time-consuming deal. Of course, he tells me to give all the meds as none are that time-sensitive and need to be given.

I note all the charts and tell her to give the meds.

And I write her up.

All hell breaks loose. Even the aides are yelling about how unfair it is that A made an error and B is getting written up. I leave the unit for 20 minutes to compose myself. Meanwhile, I have a resident running two separate IV antibiotics and have administrative tasks to perform and am now behind because I spent an hour writing up errors, calling doctors, and writing up people. None of which whould have been necessary had she not just been defiant.

2 pm comes and I notice that she hasn't given the meds. I start passing them. She actually says, "Are you giving those 5 am meds?" "Yes." "You need to write orders for them all." "Um, no, the system will mark them at the time they were given." "Yeah, but no one will know they were late unless you write a note." "You think I didn't write progress notes two hours ago when I gave you the instructions to give them?"

WTH?! HOLDING 36 UNITS OF INSULIN? THAT'S NURSING JUDGMENT BY HER? And holding glyburide on someone else, who gets only that all day for her BS?

What do I do with this brat?

My favorite t-shirt....

south-park-you-will-respect-my-authority-3700212.jpg

Specializes in LTC Family Practice.
Can you get a NY license? You can live here until you can get a place. ;)

I don't know, I've never looked into it...I'd have to sell first tho.:D

Specializes in Occupational health, Corrections, PACU.
Oh, my day.

The other nurse went nuts on me today. Stormed off, threatened to go home, screaming all over the facility. My crime? I asked if someone in pain could have a couple of Tylenol. She said she wasn't sure if there was an order. I checked the MAR, there was, gave the Tyl and marked it as given. She almost gave it twice, b;ah blah blah.

Well, my bad. But her response was out of all proportion and she was clearly looking for an excuse to pop her festering zit of resentment.

Called the DON. And also told her about the aide who sorta shoved me yesterday.

They. will. not. win.

Oh yeah...I agree with the other posters. First, I would have asked the DON to make time RIGHT NOW for a conference with the nurse that went ballistic and myself, and would have been oh so calm and confident discussing why this screaming mimi felt the need to react that way. Nothing comes across better than being professional and calm when others are being histrionic. At the same time, after the little pow wow with the 3 of you was over, I would address the circumstance of the aide who "sorta shoved" you. I'm thinking that it was probably one of those oh-so-subtle situations where YOU were clear about her intent to be intimidating, but if you describe the incident to someone else, it may come off as a "well you are just sensitive and blowing it all out of proportion" type of thing. However, one thing about documenting the incident with a conversation between you and the DON; if there is any other incident that is less ambiguous, then you will have a foundation to build on in going after her termination. And if the incident WASN'T ambiguous; if she clearly made physical contact with you in an intimidating manner, then I would have gone after her job right then and there....no messing around. Sounds like one poor employee attitude is feeding the others and it is getting out of hand.

Specializes in Peds/outpatient FP,derm,allergy/private duty.
Reminds me of a CNA who saved a pt's life years ago.

I was working agency on a LTC unit- I had never worked there before and did not know the residents at all. This was a noc shift.

A CNA approached me after first (2400) rounds and said "Mr. X usually hits me and gets upset when I change his brief, but he just laid there like a lump this time."

I checked Mr. X's MAR and saw he was a diabetic. I did a fingerstick and his BS was 35. I was an LPN at the time, so I put in a STAT call to the RN who was in another building to come start an IV and push D50- NOW, and I put glucose gel under the pt's tongue. The RN rushed over pushed D50, and the unconscious Mr. X woke right up and was fine.

This pt's routine FS was not due until 0600- a full six hours later. If the CNA had not told me that the pt's behavior was different, he would have surely died.

I wrote a glowing letter to the CNA's DON, and later went to work at the facility as a regular employee.

Great CNAs are as rare as diamonds and are far more valuable.

I just read this through carefully and I wanted to quote it again, because it's just such a perfect example of how things are done when the CNA, the LPN and the RN are working smoothly together to intervene on this patient's behalf. No egos, no drama, no turf wars. ::up: :up: :up: :up: :up:

Specializes in long term care Alzheimers Patients.
LPNs can call here. However, had she just given the QD meds when we discovered they'd been missed there'd have been no issue at all, other than a med error for review.

Sue at my place of empyoyment Lpns also can call thr MDS.I also agree thta if she had just given the QD meds there'd been no issue.

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