I'm glad I never worked in a facility where there was such a huge 'us vs. them' situation...them being the dreaded management. I've had staff threaten to call the DPH for all sorts of things. One evening the RN had 21 patients. She told me she was going to call the DPH because she knew the regs and 21 was too many. I tried to explain to her the regs. She wouldn't listen so I handed her the DPH hotline number. I've worked in places where the staff tells anyone who'll listen that they have no supplies. Why then when I open the Med room door, which they all had a key to and which was 2 feet away from where they were standing, there were boxes of the necessary equipment. The first person to talk to should be your supervisor...not the DPH. If that doesn't work, speak to your supervisor's supervisor. The DPH should be your last resort, not your first.