When coworkers make prejudiced statements

Nurses General Nursing

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Yesterday I had two nurses make anti-Mexican statements. The first was a new nurse who moved from Montana and made these statements in the medroom. She's having trouble adjusting to the hospital, which does have a considerable Mexican population, but I haven't noticed the Mexicans being particularly difficult patients, they seem to come in all stripes. I made some soothing comments and changed the subject.

The second statement was made during report, I was telling the story of a patient who was a real psychosocial disaster, very difficult, a total drain on society type, we had to move her roomate the woman was so loud, obnoxious and off the wall. She had a Spanish last name so the nurse I reported to made a derogatory remark. I told him that I didn't think this woman was Mexican but was married to one, thus nipping that one in the bud. He made this comment at the nurses station within earshot of everyone! :eek:

Meanwhile, we have Hispanic coworkers galore, most of whom are awesome people! I suppose a few Hispanic workers might also resent non-Hispanics, but I find the whole thing appalling. It always blindsides me! I need to practice a witty comeback, like the fact that my husband's half sisters are half Mexican (true).

How do you guys handle this type of situation?

I am one of the few Mexican American nurses where I work, I can probably count them on two hands. I often makes jokes about myself or heritage but only to my close frinds and family. Face it, we all tease eachother, but peopl eknow when they have crossed the line. I have gotten into these situiation and I just tell them, "I take offense to what you just said and it is inapropriate. " But, hte fact is, you gotta say it like you mean it, or else they'll think you are joking. And, if you are a minority, they might even feel ashamed that they said soemthing like that. If it continues to be a problem, them you'll have to involve your mamanger or charge. Good luck.

A couple of us were discussing welfare yesterday and it was mentioned that it is usually blacks and mexicans. I then informed them that I have a sister and sister in law that are what I consider "poor white trash." They didn't really have much more to say.
great job refuting them =) if it helps, before I started nursing school this semester I was going to go into social work. I've taken a few classes that discuss demographics and social issues, and by far the largest group of people on welfare are white single mothers, who were recently divorced. the overwhelming majority of them stay on it for less than a year. pretty much the entire black welfare mother thing is complete racist tripe with no basis in fact.

by the way, I appreciate everybody linking homophobia and racism here...I'm gay and living in arkansas (sorry southerners, its a hell of a lot worse here for me than elsewhere), and its encouraging to see that there are at least some of the kinds of people I will soon be working with are sensitive to that.

It is a tough situation!

On the one hand, you know they are wrong to make such a comment! On the other, you don't want to be "targeted" by the "troublemakers."

But this is America, a "culture" like that is everywhere....

I live in New York, I do hear things sometimes; but I "pretend" not to hear it! I am always trying my best to take care of all my patients!

...There is no easy solution to this!

Good luck!

Well, it of course depends on what is exactly said as well as the context in which it was said. There is a difference between prejudice and racism. Prejudice is inevitable because most people try to classify people in ways based upon commonalities. To some extent we are all prejudice be it against people who are fat, skinny, diffrent colors, etc..... The unacceptable piece comes into play when a person says something racist which adds a whole new element to the situation, namely distaine for a certain group of people because they are a member of that group. So the questions in my mind are as follows. Do your coworkers feel all people with hispanic ethnic backgrounds behave a certain way or are they remarking the irony that said person is behaving a certain way and also happens to be hispanic? Do they feel that all hispanic people should be treated in a different way than white or black people? Or are your coworkers expressing frustration over a linguistic incompatability that prevents effective communication from occurring which could negatively impact their care? I guess we would have to know what was said and in what context it was said. I have expressed frustration in the past with spanish speaking patients who have lived in the United States for more than 10 years and simply refuse to learn english, and have given coworkers the impression that I do not like Hispanics myself. Then they are shocked to see some of my closest friends are hispanic Americans. I have had to explain to them that I don't hate hispanics, I just get frustrated when my patient is trying to tell me something in Spanish and I cannot understand them because it is a safety concern. My foreighn language in College was German, I will have to go back and learn Spanish because I live in California. It is simply frustrating to me that a person will live here for a decade or longer and refuse to learn English. If I moved to Mexico and refused to learn Spanish, do you think they would provide me with an English or German translator when I needed it? Most likely not. This ludacric irony is the nature of much linguistic frustraton not so much a contempt for all people who have Hispanic blood :up:.

I travel around the US as a travel nurse. I was taught that our patients come to us, as they are ill and need treatment. We are not there to judge, nor are we there to change their minds about their lives. We are there to mend their broken bodies.

I also travel outside of the US. I hope that they will have had the same teachings, as I have been given. I can not and will not change a mind in a few minutes that has taken years to form.

PLEASE reread the ethics of our profession and practice them.

Peace to all.

I work in South Florida and we have a large Hispanic and Caribbean Island population as well as a large African American population. I haven't read any of the other posts but the bottom line for me on response is that a patient is a patient is a patient. Staff needs to realize we treat everyone as if they were our own family member and that if they can't do that then they're in the wrong business.

There are shades of prejudice in all of us. When reasonable people have it pointed out to them, they can recognize it and change. The expression, "jew someone down" is unacceptable, but it isn't apparent to all speakers where it comes from. When they hear it's anti-Jewish stereotyping, they can learn to substitute new words (e.g., "haggle down the price"). I was shocked at myself for using the expression "to gyp someone" all my life after discovering it comes from a stereotype about Gypsies. Yikes.

We all have to do our parts to catch inappropriate speech when we hear it. For example, "that is so gay" or "he's such a retard" are also hurtful expressions to homosexuals or mentally impaired (and their families). The Southern Poverty Law Center has a wonderful guide for fighting against bigoted language: http://www.tolerance.org/speakup/sixsteps.html. The first page has a few paragraphs on the six steps, but if you click open the guidebook, there's a downloadable (90-page!) pdf file with suggestions of what to say when people use unacceptable language. I'd recommend it to your hospital's HR staff for future training.

As a training person, I have to assume that most people (employees) are educable, salvageable. If not, we'd be chucking a lot of people out the door. (And then they'd just be grumpier and more bigoted because they were unemployed and homeless.)

Specializes in ICU.
I think you have to speak up and confront behavior of this type. Silence is tantamount to acceptance. It certainly may not be the situation in this case, but sometimes people are not even aware that they are using inappropriate words -- that are hurtful and offensive to others. In any case - if you speak up and confront the offender, he/she may not change behaviors, but will probably be less likely to do it around you in the future.

Case in point: an educated colleague who used the term "Jew someone down" in a conversation with a dear Jewish friend of mine. After being called on it, the speaker said he had never even thought of the origin of the phrase or that it was prejudicial.

I didn't know where that phrase came from until a few months ago. I hardly ever say it and I did one day and got a blank stare, finally they told me what it meant, and I was embarrassed. I never ever knew. I grew up with parents saying it and no one took the time to tell me how it came about. I don't even think I realized the word JEW was what I was saying when I said " JEWDOWN". I know, it sounds weird.

Also, it's not okay to make ANY racial derogatory statements. Some people think it's perfectly fine to call someone "honkey", "white trash", "cracker", etc. And a lot of white people let it go, but it is NOT okay.

Also, it's not okay to make ANY racial derogatory statements. Some people think it's perfectly fine to call someone "honkey," "white trash," "cracker," etc. And a lot of white people let it go, but it is NOT okay.

Good point. Those particular expressions are examples of socio-economic biogotry. It's all around us, reminding us to keep our guards up.

LOL... my comebacks are typically sarcastic....such as, "Excuse me, I need to now go associate with those of a higher level of thinking." Or it is challenged, "really? have you experienced that?"

If it is objective then OK... but it brings it into that objective versus subjective state.

In our facility... in corrections....typically, and objectively....black inmates cause us the most headaches and tend to have a higher sense of entitlement than other races. Therefore, it is objective... and even the black nursing staff cannot disagree.

But, if not factual...then it gets challenged with sarcasm.

So my answer to the subject of sarcasm is simply, "Sarcasm.... just another free service I offer." LOL

Hope you got a laugh out of this if anything.

M

Specializes in CNA.

Wow. I suppose you have all been to different parts of the South. My family is primarily from Arkansas and Mississipi ( for many generations)--and they are very open minded as to race and sexual orientation. We have many black, Hispanic, and Native American in-laws. Several gay relationships too. My ninety year old white Southern Baptist Grandmother will happily tell anyone that she helped put Obama in office. :) She will also give anyone who makes a deragotory remark about anyone else a strong lecture in her best mother voice, making them feel ashamed of themselves. I've lived all my life with what would probably be termed by bigoted people as 'hillbillies' and 'rednecks'. They were the decent people who opened their arms and their doors to the victims of Hurricane Katrina, even when they could barely afford to take care of themselves.

I'm surprised to hear that there are so many bigoted people, especially in such a poeple-oriented work environment. The nurses I have known have never mentioned color, though I have heard them complain about people who were deliberately nasty or mean. ( and those type people come from all walks of life. ) I'm not a nurse yet, but if I ever hear remarks of that sort I intend to let the speaker know that I disapprove. :angryfire It might not change their opinion, but I don't want them or my patients to think that I agree with or condone that behavior simply because I remained silent.

Lead by example. We don't know what the "soothing" statements were that you made, but we can read your referral to a patient/client as a "psychosocial disaster" and "drain on society" which could be interpreted as personal judgements rather than the actual diagnosis or problem of the day. Sometimes the words we use reinforce stereotypes and allow others to feel comfortable expressing their own prejudices.

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