Room service anyone?

  1. I took my cousin to a hospital in Phoenix today. Her hubby was in a bad car wreck. He will be fine. Anyway we had 2 of mine and 1 of hers (ages 3, 1 and 1). I decided to take them for a snack so my cousin could visit with her hubby in peace. While we were in the cafeteria I was reading the hospital paper. Seems they are implementing a room service in the near future. Apparently, the patient calls a number and within 45 mins their meal is delivered. They are even revamping the kitchen. And if the pt is making unwise choices a nutritionist will be up to have a chat about their meal choices. What do you guys think about this? Will it save the nurse some hassle or cause more problems?
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  2. 5 Comments

  3. by   nurseunderwater
    One thing on the plus side....

    It would save me from the frequent flyer, handwritten menu, I need this now pt. Sometimes a couple of folks like this on a shift with a super busy aide can put me in the weeds.
  4. by   Mommy2Katiebaby
    I love it! People are going to eat what they're going to eat - we as nurses can't stop them from ordering pizzas or Chinese or sending relatives to McDonald's for crying out loud. And I *hate* schlepping meal trays and dealing with menus - absurd!
  5. by   11:11
    Quote from nurseunderwater
    One thing on the plus side....

    It would save me from the frequent flyer, handwritten menu, I need this now pt. Sometimes a couple of folks like this on a shift with a super busy aide can put me in the weeds.
    Every hospital Ive worked in has this. From my perspective its made matters worse not better.

    Everytime Ive floated out to the floors Ive had to spend precious time helping pts with dementia, alzheimers, confusion figure out what they want to eat. And when they find out theyve been put on a cardiac or DM diet they get ticked off because of the restriction.

    Then just try getting ahold of the guy making $7.00/hour in the kitchen to see of he cares about your late tray or not getting one at all.

    Even for those pts that are intact it can be very frustrating. Missed meals, wrong menu etc etc. Guess who gets kicked in the nuts for it (guess)-

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  6. by   harley_fan
    I really like room service for patients. It does save nurses so much time. When a patient asks for me to just get him some toast and dry cereal "quick" all I have to say is " you can just call down for your breakfast." Some patients like to confuse nurses with waitresses. For the patients w/dementias we don't use room service - a tray just automatically comes up. It is also nice for the patients because they can eat on their own time.
  7. by   Thunderwolf
    It seems like it does have its advantages.

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