Mandated Nurse-Patient Ratios

Every nurse has to decide whether to support mandated nurse-patient ratios or support the status quo. It's time to speak up for patient safety and nurse sanity. Nurses General Nursing Article

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Ashley sank into a chair in the breakroom on her MedSurg unit in a large hospital in Florida. It was 0330, 8 ½ hours into her shift. She had not yet taken a break of any sort, including a bathroom or hydration break. In staff meetings, it was repeatedly emphasized never to miss a lunch break or stay overtime, but in the moment, it was hard to manage. Right now her stress was so high that as soon as she sat down, she struggled to keep back the tears.

Of her 7 patients, she had had two rapid responses (RRTs) and one patient was sent to ICU with sepsis. She was pretty sure she had missed the early signs of sepsis in her post-op patient, with an increased heart rate and infected wound. It's just that there was too much information and she was cognitively overloaded.

Her phone buzzed in her scrub pocket. Wearily she picked up the call. It was Laura, the charge nurse, sounding stressed out. "Ashley, I need you to take an ED admit in Room 4123. Is the room clean? Can you take report now, please?"

Across the country in California, Lindsay works on a similar MedSurg unit. Because she works in California, she can never be assigned more than 5 patients. Her day was busy and at times crazy. She knew that adding on 2 more patients would make it unmanageable. Thank goodness it was 5 patients, and not 7. During lunch breaks her patients were covered by break nurses and she did not take her phone into the breakroom.

Why is there such disparity? How is it that a patient with exacerbated CHF on Tele in Alabama has a nurse with five other patients and a patient with exacerbated CHF on Tele in California has a nurse with only 3 other patients?

The reason is that California has mandated nurse-patient ratios in every hospital unit. ICU is 1:2, SDU 1:3, Tele 1:4, Med Surg 1:5.

Patient Perspective

If you were a patient and could choose, would you choose a nurse who has 4 patients or 7 patients? If your baby was in NICU, would you want your child to have a nurse with 1 other infant, or 2 other infants?

There is abundant evidence to show that patients suffer when nurses have too many patients. The following is a quote from Ruth Neese's Talking Points for Safe Staffing.

  • Cost to replace a single nurse burned out by overwork from understaffing was in excess of $80,000/nurse in 2012 (Twibell & St. Pierre, 2012).
  • The difference between 4:1 and 8:1 patient-to-nurse staffing ratios is approximately 1,000 patient deaths (Aiken, Clarke, Sloan et al., 2002).
  • Patients on understaffed nursing units have a 6% higher mortality rate (Needleman et al., 2011). This risk is higher within the first 5 days of admission (Needleman et al).
  • An increase of one RN FTE per 1000 patient days has been associated with a statistically significant 4.3% reduction in patient mortality (Harless & Mark, 2010).
  • Adding one patient to a nurse's workload increases the odds for readmission for heart attack by 9%, for heart failure by 7%, and for pneumonia by 6% (McHugh, 2013).
  • Lower patient-to-nurse staffing ratios have been significantly associated with lower rates of:
    • Hospital mortality;
    • Failure to rescue;
    • Cardiac arrest;
    • Hospital-acquired pneumonia
    • Respiratory failure;
    • Patient falls (with and without injury); and
    • Pressure ulcers (Aiken, Sloane, et al., 2011; Cho et al., 2015; Kane et al., 2007; Needleman, Buerhaus, Stewart, Zelevinsky & Mattke, 2006; Rafferty et al., 2007: Stalpers et al., 2015)
  • Higher numbers of patients per nurse was strongly associated with administration of the wrong medication or dose, pressure ulcers, and patient falls with injury (Cho, Chin, Kim, & Hong, 2016).
  • Rising patient volumes, higher patient acuity, and reduced resources lead to nurse burnout and fatigue, resulting in first year nurse turnover rates of approximately 30% and second year rates up to 57% (Twibell & St. Pierre, 2012)."

Action

Mandated nurse-patient ratios are a matter of public safety. There are regulated practice safeguards in place for airline pilots and truck drivers and other industries. Why not nursing?

Historically nurses are a silent workforce who have allowed employers to determine clinical practice. But that is changing. The time for change is now. On April 25th and 26th 2018, nurses around the country will gather in Washington D.C. for the 3rd annual rally to urge lawmakers to enact safe staffing ratios. In numbers, we have strength and will be acknowledged.

Come join allnurses in Washington DC! Meet up with the allnurses team who will be filming and interviewing, and myself, Nurse Beth! Dr. Laura Gasparis, whose conferences many of us ICU nurses have attended, is the lead speaker.

By standing together, we can bring about needed reform. Will you be a part and bring about change as the nurses did in California?

Be sure and read Male Nurse Disgusted by Female Nurses for a unique point of view on working conditions and ratios.

What else can you do? So many things!

Easily find out who your legislators are and make a call.

Write a letter to support H.R. 2392 and S. 1063 Nurse Staffing Standards for Hospital Patient Safety and Quality Care Act of 2017 legislative bills. Legislators respond to topics based on the number of phone calls and mail from their constituents.

While you are in Washington, make an appointment to see your legislator.

Share this article on social media. Use hashtags #NursesTakeDC and #allnursesSTRONG

Please watch the following video for more information on NursesTakeDC 2018. Like this article if it spoke to you, and comment below. Thanks much.

[video=youtube_share;jkWGHNB9gik]

Neese, R (2016). Talking points for Safe Staffing. Retrieved January 12018. Nurse Patient Ratios | Talking Points for Safe Nurse Staffing

We have to stop covering for the hospitals negligence. We are enabling!

They would simply hire agency nurses and make nurse managers work the floor until more nurses were hired.

We have 6 patients a day and can total 7 or 8 because as soon as you discharge one they give you an admit. It's awful and I dread going to work. All they care about is their patient survey scores. How can you provide safe care to that many sick patients? Things need to change. I've been a nurse for 25 years and this is the worse I've seen it. Greedy, for profit hospital. Making them rich on our backs. I think of the owners out on their boats and living a lavish life style while I I go all day without taking a break on my feet and it infuriates me. Something is seriously wrong in healthcare today.

pamstogner, I m glad you put "nurse" in quotation marks, I can't think of a REAL nurse who would vote against safe ratios. She is shameful!

Specializes in Med/Surge.

Hi everyone, I have not posted in a while but since I received my BSN I've been working on a very busy medical/surgical/oncology floor(Magnet hospital). It took quite a few months to get used to taking care of as many as 6 patients and sometimes more because of discharges and admissions. I'm stubborn and outspoken and I complain a lot about being overloaded at work and so do many others, but nothing much changes and newly hired nurses just keep leaving. We lost a large number of nurses after my first year on that floor because of the overload and management issues on my particular floor.

Lately it seems that they just keep adding more stuff for us to do, like redundant additional documentation that is not for the patient record. I questioned the extra documentation and made a suggestion that we use our resources to make it easier but no one cared. I do love taking care of my patients but I feel like I can't give quality care, only just enough to keep them safe, and even that is debatable.

Since all these facilities are so obsessed with patient surveys on the quality of their care, why not make it mandatory for each facility to publicly, and in a visible area of each unit, post a daily nurse to patient ratio sheet?

These healthcare facilities are constantly emphasizing patient safety and education so why not educate the patient and/or family on how many patients each nurse has to take care of for that shift?

Many patients do ask me how many patients I have and I just tell them, but management doesn't even want us to tell them that we were busy with another patient and it's why we were delayed in answering their call.

PurpleMyst said:
Hi everyone, I have not posted in a while but since I received my BSN I've been working on a very busy medical/surgical/oncology floor(Magnet hospital). It took quite a few months to get used to taking care of as many as 6 patients and sometimes more because of discharges and admissions. I'm stubborn and outspoken and I complain a lot about being overloaded at work and so do many others, but nothing much changes and newly hired nurses just keep leaving. We lost a large number of nurses after my first year on that floor because of the overload and management issues on my particular floor.

Lately it seems that they just keep adding more stuff for us to do, like redundant additional documentation that is not for the patient record. I questioned the extra documentation and made a suggestion that we use our resources to make it easier but no one cared. I do love taking care of my patients but I feel like I can't give quality care, only just enough to keep them safe, and even that is debatable.

Since all these facilities are so obsessed with patient surveys on the quality of their care, why not make it mandatory for each facility to publicly, and in a visible area of each unit, post a daily nurse to patient ratio sheet?

These healthcare facilities are constantly emphasizing patient safety and education so why not educate the patient and/or family on how many patients each nurse has to take care of for that shift?

Many patients do ask me how many patients I have and I just tell them, but management doesn't even want us to tell them that we were busy with another patient and it's why we were delayed in answering their call.

Right! Imagine if that was one of the questions on the survey? Were you aware of how many patients your nurse had? LOL

No, you are never supposed to be busy with another patient, you are supposed to make your patients think you have all the time in the world for just them. Some of my nursing homes that I go to DO post the number of nurses and STNAs on per shift. I think that's a good idea.

The 1:4 or 1:5 really doesn't matter because they find ways around it. I worked for a facility that literally broke it down to seconds. It was nothing to go into work and there would only be 2 nurses and 3 cena's for about 115 residents, I had 4 hallways. I would have to count up our hrs, 8 for nurse, 7.5 for cena, take that sum and check the chart for how many hrs need to be covered for a particular number of res. Subtract to see how many hrs needed to be covered. But don't forget the 4 floor nurses that start at 06:30, that's another 2 hrs. Well lookie there I'm only short a 1/2 hr, so I would/could only mandate a cena to stay 30 min......at my least busiest time of the shift! Bottom line....health care is a business, and like any business, it's there to make money.

Specializes in ED.

If nurses support this kind of legislation, it MUST include the ED.

People ask how this can be done if an emergency comes in, especially when the worst emergencies sometimes involve more than one nurse:

1) Enough float nurses to cover the emergencies (and breaks, to include the 15 minute breaks, while we are at it - no more "buddy breaks", which would then violate any such ratios).

2) Eliminate "Pull Till Full" protocols where every room is filled regardless of staff availability. When an ED RN is tied up in an emergency, no more of that nurse's rooms are filled with non-emergent patients until that emergency is cleared.

2A) What if another emergency presents itself in the waiting room and that nurse's room is the only open room? See #1

3) Have a Triage RN at All Times. If there are no patients in the waiting room, the triage RN can help with tasks (clean rooms, medicate existing nurses' patients, etc.) until another pt shows up.

4) Have an "Ambulance Triage Nurse" (Whether that be the Charge Nurse, one of the floats, etc.) Just because a patient comes in by ambulance does not mean they cannot wait in the Waiting Room right along with all the other pts. Many times pts come to the ED via ambulance just to avoid the waiting room, and there are patients in the waiting room who are sicker than the ambulance patient.

These are just a few changes which can and should be made. I am sure others who have more.

Specializes in Community Health, Med/Surg, ICU Stepdown.

Keep up the fight! Even here in CA facilities have been resistant to change. As mentioned above my hospital went to the total care model so CNAs are only used as 1:1 sitters and although Med/Surg nurses have "only" 5 patients each we often have no charge, no break nurse and patients that belong in ICU as they have made the criteria for transfer more strict. We have to continue fighting on a national level as well as a local level and within our individual facilities. I personally could NOT handle the stress and the ratios of long term care and I have a huge respect for those that work in this specialty.

Specializes in SICU, trauma, neuro.
Nurse Beth said:
The nurse-patient ratios in LTC are abominable. Where is the soul? I believe mandating acute care ratios is a start, and LTC will follow.

Why not push for both concurrently? Am I missing something?

Specializes in New Critical care NP, Critical care, Med-surg, LTC.

On our med-surg unit I have 7-8 on nights. They're talking about going to 3 PCTs for our unit (30 beds), but giving us one more nurse. So we'll have 5-6 patients, but only a partial PCT- currently we're assigned one nurse and PCT to our assignment. I don't think that will help much, as I am not very efficient at the PCT related activities and it will probably end up taking me longer- ugh. There are nights were 8 seems really unsafe to me. Our days and evenings cap at six, which I think is still too much.