Mandated Nurse-Patient Ratios

Every nurse has to decide whether to support mandated nurse-patient ratios or support the status quo. It's time to speak up for patient safety and nurse sanity. Nurses General Nursing Article

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Ashley sank into a chair in the breakroom on her MedSurg unit in a large hospital in Florida. It was 0330, 8 ½ hours into her shift. She had not yet taken a break of any sort, including a bathroom or hydration break. In staff meetings, it was repeatedly emphasized never to miss a lunch break or stay overtime, but in the moment, it was hard to manage. Right now her stress was so high that as soon as she sat down, she struggled to keep back the tears.

Of her 7 patients, she had had two rapid responses (RRTs) and one patient was sent to ICU with sepsis. She was pretty sure she had missed the early signs of sepsis in her post-op patient, with an increased heart rate and infected wound. It's just that there was too much information and she was cognitively overloaded.

Her phone buzzed in her scrub pocket. Wearily she picked up the call. It was Laura, the charge nurse, sounding stressed out. "Ashley, I need you to take an ED admit in Room 4123. Is the room clean? Can you take report now, please?"

Across the country in California, Lindsay works on a similar MedSurg unit. Because she works in California, she can never be assigned more than 5 patients. Her day was busy and at times crazy. She knew that adding on 2 more patients would make it unmanageable. Thank goodness it was 5 patients, and not 7. During lunch breaks her patients were covered by break nurses and she did not take her phone into the breakroom.

Why is there such disparity? How is it that a patient with exacerbated CHF on Tele in Alabama has a nurse with five other patients and a patient with exacerbated CHF on Tele in California has a nurse with only 3 other patients?

The reason is that California has mandated nurse-patient ratios in every hospital unit. ICU is 1:2, SDU 1:3, Tele 1:4, Med Surg 1:5.

Patient Perspective

If you were a patient and could choose, would you choose a nurse who has 4 patients or 7 patients? If your baby was in NICU, would you want your child to have a nurse with 1 other infant, or 2 other infants?

There is abundant evidence to show that patients suffer when nurses have too many patients. The following is a quote from Ruth Neese's Talking Points for Safe Staffing.

  • Cost to replace a single nurse burned out by overwork from understaffing was in excess of $80,000/nurse in 2012 (Twibell & St. Pierre, 2012).
  • The difference between 4:1 and 8:1 patient-to-nurse staffing ratios is approximately 1,000 patient deaths (Aiken, Clarke, Sloan et al., 2002).
  • Patients on understaffed nursing units have a 6% higher mortality rate (Needleman et al., 2011). This risk is higher within the first 5 days of admission (Needleman et al).
  • An increase of one RN FTE per 1000 patient days has been associated with a statistically significant 4.3% reduction in patient mortality (Harless & Mark, 2010).
  • Adding one patient to a nurse's workload increases the odds for readmission for heart attack by 9%, for heart failure by 7%, and for pneumonia by 6% (McHugh, 2013).
  • Lower patient-to-nurse staffing ratios have been significantly associated with lower rates of:
    • Hospital mortality;
    • Failure to rescue;
    • Cardiac arrest;
    • Hospital-acquired pneumonia
    • Respiratory failure;
    • Patient falls (with and without injury); and
    • Pressure ulcers (Aiken, Sloane, et al., 2011; Cho et al., 2015; Kane et al., 2007; Needleman, Buerhaus, Stewart, Zelevinsky & Mattke, 2006; Rafferty et al., 2007: Stalpers et al., 2015)
  • Higher numbers of patients per nurse was strongly associated with administration of the wrong medication or dose, pressure ulcers, and patient falls with injury (Cho, Chin, Kim, & Hong, 2016).
  • Rising patient volumes, higher patient acuity, and reduced resources lead to nurse burnout and fatigue, resulting in first year nurse turnover rates of approximately 30% and second year rates up to 57% (Twibell & St. Pierre, 2012)."

Action

Mandated nurse-patient ratios are a matter of public safety. There are regulated practice safeguards in place for airline pilots and truck drivers and other industries. Why not nursing?

Historically nurses are a silent workforce who have allowed employers to determine clinical practice. But that is changing. The time for change is now. On April 25th and 26th 2018, nurses around the country will gather in Washington D.C. for the 3rd annual rally to urge lawmakers to enact safe staffing ratios. In numbers, we have strength and will be acknowledged.

Come join allnurses in Washington DC! Meet up with the allnurses team who will be filming and interviewing, and myself, Nurse Beth! Dr. Laura Gasparis, whose conferences many of us ICU nurses have attended, is the lead speaker.

By standing together, we can bring about needed reform. Will you be a part and bring about change as the nurses did in California?

Be sure and read Male Nurse Disgusted by Female Nurses for a unique point of view on working conditions and ratios.

What else can you do? So many things!

Easily find out who your legislators are and make a call.

Write a letter to support H.R. 2392 and S. 1063 Nurse Staffing Standards for Hospital Patient Safety and Quality Care Act of 2017 legislative bills. Legislators respond to topics based on the number of phone calls and mail from their constituents.

While you are in Washington, make an appointment to see your legislator.

Share this article on social media. Use hashtags #NursesTakeDC and #allnursesSTRONG

Please watch the following video for more information on NursesTakeDC 2018. Like this article if it spoke to you, and comment below. Thanks much.

[video=youtube_share;jkWGHNB9gik]

Neese, R (2016). Talking points for Safe Staffing. Retrieved January 12018. Nurse Patient Ratios | Talking Points for Safe Nurse Staffing

Specializes in Critical Care.
ICUman said:
With all the expenses lost in replacing burnt out nurses, fines for hospital acquired pressure ulcers, medication errors, and everything else listed above, etc., how come hospitals haven't realized reducing nurse to patient ratios will actually *save* the hospital money?

Is it more expensive really just to hire a few extra nurses? All the hospital scores and safety numbers would rise, including HCAHPS.

It would be a win-win for everyone. What am I missing?

This is exactly what baffles me as well! Perhaps it's time that those with business degrees listen to those bedside clinicians and nursing theorists and researchers.

Also, it's just ... common sense in my opinion.

The push to prevent "return to hospital" in the sub-acute/long term care setting is unbelievably dangerous. The nurse to patient ratios (for Florida) can be legally as high as 40:1. The acuity is basically the same as acute care on the units I have worked. And post acute nurses work without the simplest equipment.. no pedal dopplers, no bladder scanners and 4 to 6 hour stat return time tables. It is just too much. I was talking to an acute care nurse who said, "but those patients really aren't really unstable. And all they really need is medications." Now, how many acute care nurses here have shook their head at a dc'ing patient that clearly was being dc'ed too early? I agree with madated 5:1 acute care nurse ratios. I also would love to see the nurses in this country to stand up and take a stand for our post acute nurses. There really should be no more than 10:1 ratio for sub-acute units and 15:1 on long-term care units, even that maybe too high depending on patient acuity and behaviors.

I was one of those burned South Florida Nurses. Ortho-Neuro floor , day shift and 13 patients in one of the HCA hospitals. And my floor manager and co- workers complained that not only I didn't take my lunch brake. Also I was happily working and , staying after my dhift( without asking to get pay for that) trying to get connected with my patients of the day , because I nearly had done a passing meds all day. I quit after my first year in that place. Not only med errors were done there, it was patient abused situation to me.

Our staffing was just cut again at the recommendation of the the"efficiency" consulting group hired by our hospital administrators. We already rarely had lunch breaks, and never had those two 15 minute breaks they say we should be taking daily.

Most of our younger staff (and this includes some extremely talented nurses) are leaving. Why should they stay? Our state has one of the lowest nursing pay scales in the country, and now we leave every day knowing we haven't performed as well as we would like. Some of us are older and have family in the area so we will stick out out, but those who don't are leaving in droves. Management says there is "no problem" and attributes the exodus to "natural attrition".

We are physically unable to complete all the tasks required of us each day. It cannot be done. Soon our patient satisfaction scores will drop, and perhaps administration will care about that, as they certainly don't care about staff retention. I suspect they will just blame the nurses for not working hard enough. If we attempt to discuss this with our unit management they tell us we "shouldn't be so negative". I would retire tomorrow if I could!

Will LTC nurse- resident ratios fit into the April visit to Washington? Your opening story brought a PTSD response from my 15 plus years as LTC staff nurse. I often see the "look" in the eyes of nurses AND the CNAS in the halls of the rural LTC facilities do education consultant work for. Will mandated LTC patient nurse AND CNA ratios ever be established? I would be interested in more information on this, where and what I can contribute to help, and I will be contacting my state legislators.

This. This so much this. As I sit down in a dealership with my husband I sit back reflecting at my last week of work. 6 patients each day. Surgical patients with wound vacs that need changing. 2 CHF patients with fluid overload. 1 on visitele and 1 on restraints that is a feeder. 4 total care. I about lost my mind. I never cry. Ever... I'm weird in where I get angry and fume. Never tears though. I was so overwhelmed that I fought back tears yesterday. I missed orders and had patients screaming at me in the hallway. I came very close to a med error. Thank God for scanning patients.

I am sad to see it hasn't gotten any better since I left the floor after becoming an NP. I worked oncology, giving chemotherapy and blood every night. 5 patients was best, 6 was doable, and if I was day 4 of my 4 day stretch and had already had the 6 patient for 3 days I could usually add a 7th (but it was REALLY hard) if I was already used to the 6. I was usually charge, and if someone had to be screwed, I preferred it to be me. We had one nursing assistant for the whole floor, thankfully they were excellent. They wanted to cut our staff more, I went to the hospital board and asked for someone to come follow us for a shift before cutting our staff. One board member came, and made it for 4 hours and left, saying no cuts would be made as he didn't see how we could do it with the staff we had. Success! (in a way)

Specializes in Case manager, float pool, and more.
AngelKissed857 said:
Also needs to include correctional facilities! Try delivering safe care with a ratio of 1:850!

Holy moly! I can only imagine what med pass must be like. WOW!!

Specializes in Psych ICU, addictions.
kcochrane said:
I haven't finished reading all the posts...but will that mean they will do away with techs or CNAs in order to cut costs?

I know several facilities in California have done away CNAs/techs and gone the primary care nursing route. Others still have the support staff but stretch them very thin.

Specializes in Tele, ICU, Staff Development.
foxden1126 said:
Will LTC nurse- resident ratios fit into the April visit to Washington? Your opening story brought a PTSD response from my 15 plus years as LTC staff nurse. I often see the "look" in the eyes of nurses AND the CNAS in the halls of the rural LTC facilities do education consultant work for. Will mandated LTC patient nurse AND CNA ratios ever be established? I would be interested in more information on this, where and what I can contribute to help, and I will be contacting my state legislators.

The nurse-patient ratios in LTC are abominable. Where is the soul? I believe mandating acute care ratios is a start, and LTC will follow.

I hope you and your fellow staff realize that according to Federal law you are required to be comped by the hospital/employer for 30 minutes of meal time during an 8 hour shift?! The hospital I worked at did not make this well known, it was not applied fairly and there was a fine and a legal firm (local) brought the case as class action. We got financial compensation for past wages that should have been paid. So please be aware and do NOT be afraid to speak up. You can always report it anonymously. I can't remember the exact name of the Federal rule but I believe it is the Department of Wages and Hours or something like that.

I think staff are considered more expendable by far. You can always "make do" with staffing shortages. You cannot recruit patients as easily. These days many insurance plans mandate where a patient can receive care including negotiations with hospital/s. Patient satisfaction is the driver behind success.