I Said... 'huh?'

Nurses General Nursing

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Imagine that you're the NightShift Supervisor and have been for quite awhile with all linens, medical supplies, residents rooms, exit doors,and entry door keys for access, locking or security when suddenly their aren't any keys and the above doors are inaccessible too you?

Imagine that you're responsible for 170 residents, 15 too 25 nursing staff and several of those in your care are Trachs all using misters,one with MRCA, cancer of the throat and he suddenly goes into distress with the medical supply room locked.

Imagine that you've made several calls trying to attain the keys for immediate entry with NO Call Backs and the nurse responsible for this residents direct care is in a panic as this resident is literally suffocating and close to Resp.Distress and the other residents are in need of sterile solution for their Trachs, but you've no access other that breaking into the supply room.

Imagine that you've reported same to the Nursing Consultants as well as the Administrator with the response being; "Why didn't you wait for Resp.Distress and then 911 him out?"

Imagine calling Corporate Headquarters and explaining this and they agreed with your decision which saved the residents life; not too mention that it protected your License, and told to ask for a 'Peer review' since the Administrator put you on indefinite suspension for "Destruction of Property."

Imagine attending the 'Peer Review' with witnesses notarized statements as well as them present; a notarized statement with the witness present that the Administrator had kicked-in the DONs door for paperwork and told it was all irrelevant because they wanted the 'Names' of those directly responsible for the door damage which you refused as you where the supervisor and instructed them to gain entry. The linen closet was entered by use of a credit card but the Medical Supply room had several dead-bolts and was unattainable with a credit card.

Imagine that you asked of your 'Peers'; "What should I have done?", and you were told that; "You could have called other facilities in the area requesting the needed medical supplies."

HUH? SAY WHAT?

You explain that that was unethical since the facility had the necessary medical supplies and according to the Social Security Act, all doors should have been accessible; not too mention the embarrassment the Corporation would have to contend with and the State Investigation that most certainly would follow, which it did with several 'G' tags and others given.

Imagine that you're Terminated and asked to sign a 'Write-Up' at the close of the 'Peer Review' admitting to destruction of property or sabotage of facility?

Imagine that in your long career as a RN you've never,ever been written-up, too have this shoved in your face. You refused to sign; your terminated!

Imagine receiving a 'Certified Letter' with the write-up enclosed stating that you admitted to destruction or sabotage but refused to sign.

Imagine contacting the Ombudsman,Health Professions Bureau, ANA, VNA, local paper and all agreed with what you did but saying they couldn't do anything about it.

'HUH?' SAY WHAT?

Imagine contacting an attorney and being told it's a 'TORT' issue which may take several years and that you also had a good cause for a 'Libel Suit', but...

Imagine that the facility in question lost not just the supervisor but CNA's, LPN's, RN's, ADON and DON next due in part to their total disregard for the residents care and staffing needs which you made it a point to express to the Administrator on numerous occasions only to be told that they had NO Authority to hire or address the issues which your response was to ask if they were primarily there as 'A SEAT WARMER.'

'IMAGINE'

Specializes in Vents, Telemetry, Home Care, Home infusion.

Another Avenue:

VAAAA: Long-Term Care/Ombudsman

530 East Main Street, Suite 800

Richmond, Virginia 23219

(804) 644-2804

Fax: (804) 644-5640

Email: [email protected]

Mission

The Mission of the Ombudsman Program is to serve as an advocate for older persons receiving long-term care services. Local Ombudsmen provide older Virginians and their families with information, advocacy, complaint counseling, and assistance in resolving care problems. The program also represents the interests of long-term care consumers before state and federal government agencies and the General Assembly.

Ombudsman Objectives

-Receive, investigate, and work to resolve complaints involving

quality of care issues....

http://www.vaaaa.org/longterm.html

WILL THINK AND REPORT BACK.

NRSKarenRN,

The Ombudsman was my first call and all they did was tell me to contact the State which I'd already done.

CORPORATE ATTITUDE: Out of Sight.....Out of Mind

Speechless --- yeah, that sums it up! I pray I never HAVE to imagine something so awful!

Betts, call some British or German tabloids, serious!

I know it is a long shot, but once a thing like this becomes international, maybe something will happen.

I feel so sorry for the poor residents!! And for you too!

Take care, Renee

Specializes in Hospice and palliative care.

Betts

Would it help any if all of us who have read this entire thread xeroxed and sent it to whoever you thought might actually be helpful ? The media, the state, the federal DHHS?

Just a thought.....:idea:

Laurie

Betts,

Thinking about this alot today. I know the NLRB won't take your case because it does not involve efforts to unionize etc... but if you call they will likely help you find resources.

Next it is my thought that every one who has read this thread needs to write to Virginia's legislators, snail mail, and demand that something be done. The state nursing association, again snail mail. Should we send in red envelopes? I'm thinking red, easily noticed, red for mad, red for patient's blood. I would also suggest that we make a point of noting that we know about this situation off a nursing website that has nearly 20,000 members. Note that New Jersey passed a law on mandatory overtime after thousands of letters from nurses from all over the country wrote urging that New Jersey make a statement for the rest of the nurses in the country. Maybe I am feeling a bit far out on this, but I believe that if enough nurses make lots of noise on issues that involve us than we will be successful.

Specializes in Vents, Telemetry, Home Care, Home infusion.

ATTORNEY GENERAL---MARK EARLEY

ATTORNEY GENERAL

900 E. MAIN STREET

RICHMOND, VA 23219

PHONE: 804-786-2071

FAX: 804-786-1991

E-MAIL: [email protected]

Medicaid Fraud Control Unit (MFCU)

http://www.oag.state.va.us/Protecting/mfcu/default.htm

How to Report Healthcare Fraud

http://www.oag.state.va.us/Protecting/mfcu/mfcu.htm#How_to_Report_Healthcare_Fraud

Contact the Virginia Association of Area Agencies on Aging at (800) 552-3402.

Contact the Virginia Department for the Aging--- http://www.aging.state.va.us/

Center for Elder Rights

Call Toll-Free, Nationwide 1-800-552-3402 (Voice/TTY)

Specializes in Everything except surgery.
Originally posted by rncountry

Betts,

Thinking about this alot today. I know the NLRB won't take your case because it does not involve efforts to unionize etc... but if you call they will likely help you find resources.

Next it is my thought that every one who has read this thread needs to write to Virginia's legislators, snail mail, and demand that something be done. The state nursing association, again snail mail. Should we send in red envelopes? I'm thinking red, easily noticed, red for mad, red for patient's blood. I would also suggest that we make a point of noting that we know about this situation off a nursing website that has nearly 20,000 members. Note that New Jersey passed a law on mandatory overtime after thousands of letters from nurses from all over the country wrote urging that New Jersey make a statement for the rest of the nurses in the country. Maybe I am feeling a bit far out on this, but I believe that if enough nurses make lots of noise on issues that involve us than we will be successful.

An Excellent Idea...RED it is! :angryfire

Specializes in OB, M/S, ICU, Neurosciences.

Betts,

What an awful situation to be in--for the resident, you, and the staff! It has to be one of the worst cases of resident abuse/neglect, employee abuse and corporate strong-arming/deceit that I have heard of in my 20+ years!

I think NRSKaren is on the right track--the Dept. of Aging, as well as Medicare/Medicaid Fraud Units should have a vested interest in looking into this scenario--this is what these agencies are for.

In the meantime, who would you like all of us to write and/or email? Imagine if EVERY member of allnurses.com wrote just ONE letter or email to one agency or one senator? Imagine that agency or person being barraged with almost 20,000 letters from nurses and other healthcare professionals who are aghast that a situation such as this would be allowed to go unaddressed? Collectively, we have a VERY loud voice and I doubt that the individual or agency receiving these correspondences could turn a deaf ear

I have my red stationery ready to go--just let us know who you want to be contacted--I think you'll find a lot of support from your peers on this website.

Good luck and let us know how we can help.

Suzanne

I would contact the fire marshall, the board of nursing, and joint commission, better business bureau, secretary of state, the governor and the president. This facility needs to be reported because of the violations. Would it be unethical to talk to some of the patient's families? How their lives were in danger and you changed this by the actions you took to get the needed supplies? And then, what was done to you. Have they done this to take the heat off of their negligence? (sp)

Keep calling, writing, emailing. Somebody will listen. Were the patients older citizens. Elder abuse is against the law. shoot!

Ok, I'm crying...

This all occurred in April and it so disheartened me that I was ready to leave nursing. The questioning of why?, troubled me so and I anguished about the residents, staff, and those that went to the 'Peer Review', their jobs, how they'd be treated; I was going out of my mind! My confidence in myself nearly sent me into depression, and I would've if it weren't for my husband, daughter and fellow nurses.

You couldn't imagine how troubling it was for me to post it. I needed reassurance that I'd done nothing wrong even though I was told that I hadn't by so many others. I'd sit and just start crying because of uncertainty, constantly questioning whether there was something else I could have done.

Why had they decided that the nightshift didn't need keys? Why was everything locked up? Were they doing it in hopes of a crisis knowing I'd have to authorize the entering of the medical supply room then using that to discharge me because I spoke out for my residents and staff? During the 'Peer Review', I spoke up about the resident in question and was silenced with; that's not the issue. They wanted names and I refused to give names. That in itself enraged them. I wasn't silenced long as I told them that it was my decision and mine alone, and as a nurse it was my license, my oath, and my obligation to do all I could to save this residents life. They mentioned that the resident in question was DNR, and I told them that the doctors orders stated also to make the resident comfortable and when a resident is fighting for oxygen, gasping because his airway needed immediate attention; "Would you call suffocating, comfortable?".

Now here are 3 nurses, sitting in judgement of me and while looking me straight in the eye say; "The resident isn't relevant, the door is". UNQUOTE

HUH?...Say What?

Anyway, the reason for the late posting was fear of negative post. You've got to admit that UNITY isn't a strong point even though we all want it, but from reading all the post, your UNITY in assisting an associate overwhelmed me. I'm truly grateful and appreciate each and everyone of you and accept any and all suggestions you've made. Please email, write, whomever you think might listen as I've done for the past month with no response other than; "Virginia is an Employment-at-will-State" or we're sorry to hear of your dismissal, but...

I'm a Nurse and you've helped me regain my confidence and instilled hope that NO-CAREGIVER, regardless of position will be left alone and helpless again. THANK YOU...THANK YOU...THANK YOU...

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