Doing too much for your patients?

Nurses General Nursing

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I'm beginning to feel that one of the reasons I struggle so hard to get my documentation done is that I am doing too much for my patients. For example, I did not get two of my systems assessments charted until after my shift had ended and I had given report. While I was charting my assessments, patients and family members kept coming to me with requests, because I was at the nurses station (lesson learned, if I have to stay late to chart, go hide somewhere where I won't be disturbed!).

Anyway; it seems that often I spend a lot more time getting warm blankets, doing linen changes, bringing snacks, etc., than I should be. I know the aides are busy, but frequently when a patient or family member has a request, since I am right there, I just do it. The thing is, I have three other patients whose meds are getting passed late because I took the time to do these things that can be delegated.

My charge nurse wanted report, so I told her I'd be right there after giving two medications. I went into the patient's room, and could not give the PO med because the patient had slid down to the end of their bed and could not sit up to swallow pills. I poked my head out and asked the aide who was there (not the aide assigned to this patient, who I saw maybe once the entire shift) to assist me to boost the patient. We went to boost and discovered the patient's linens were soaked, so we did a linen change and cleaned up the patient. Now, this patient was a turn Q2 and incontinent, and that info was clearly posted on the grease board, plus aides on our floor give each other report, so I know the aide assigned to this patient had the info even if I never had an opportunity to directly delegate (because I could never find her when I needed her).

While another nurse was at her meal break, I was covering her patients. A light came on, and I was busy so I waited for the aide to get it. The aide never came, and in fact, nobody was getting the light, so I interrupted what I was doing to go answer the light. The patient's family member had put it on because the patient had been incontinent and needed a gown and linen change and needed a brief put on. He told me (very politely) that I was the third person that he had told. I went to find the aide to assist me, and could not find her. I asked another aide, and it turns out that the aide (same one who was assigned the above patient) had gone on a meal break but had not told me. So I asked this one to help, and we did the linen and gown change and put the brief on the patient. In the meantime, I'm falling further and further behind.

Last example; I'm in the room to give a medication, and the family member shows me a small wet spot on the top sheet and the patient's gown. Since I'm there, I'll help. But the linen closet is empty, so I have to go down the hall to the linen room to get a new top sheet and gown, then go back to the patient's room to change them. I would have felt like a jerk to track down an aide to do this since I was right there, but at the same time, the few minutes this is taking me is a few more minutes that I'm falling behind.

I ended up staying a half hour late charting assessments that I had done at the beginning of my shift. I know I need to prioritize better, but I have a hard time prioritizing charting over direct patient care, and leaving patients uncomfortable until the aide can get to them, and tracking down the aide to do something that I can do since I'm right there. Plus, it seems that any time I sit down at a computer to chart, I am continually interrupted by requests from patients and their family members. They come out into the hall and ask the first person they see (me) for what it is that they need, instead of putting on the call light.

Anyone else find themselves in this situation?

Specializes in Cardiac Telemetry, ED.

Aide to aide reporting is policy on my unit. Nurse to aide reporting, however, there is a lot of ambiguity as to whose responsibility it is. Is it the nurses' responsibility to seek out the aide and give them report, or vice versa? When I was an aide, my understanding was that it was my responsibility to check in with each nurse at the beginning of my shift. But now as a nurse, I'm not seeing aides do this. There are a lot of things that I did as an aide that other aides don't seem to do.

Specializes in Acute Care Cardiac, Education, Prof Practice.
Aide to aide reporting is policy on my unit. Nurse to aide reporting, however, there is a lot of ambiguity as to whose responsibility it is. Is it the nurses' responsibility to seek out the aide and give them report, or vice versa? When I was an aide, my understanding was that it was my responsibility to check in with each nurse at the beginning of my shift. But now as a nurse, I'm not seeing aides do this. There are a lot of things that I did as an aide that other aides don't seem to do.

From my stand point it is my responsibility to make sure my patients are delegated correctly for my nursing practice. Policy or no policy it is my liscense on the line when that person gets a bedsore because A Aide told B Aide that "we don't really have to turn him since he slides back to that side anyway".

Also like I said, it builds relationships. Just let them know, "hey here I am and this is what needs to be done."

Tait

Specializes in Med/Surg/Ortho/HH/Radiology-Now Retired.

I know I've been retired 5 years now, but this reads like a normal and typical day to me.

Patient care and pt needs ALWAYS overode any charting etc.

Afterall, the reason we're there is the patient.

I know this doesn't give you the answers you're seeking or the advice on how to time manage more effectively. I'm just sharing with you that this was quite common and par for the course when I was still working.

Specializes in Med/Surg/Ortho/HH/Radiology-Now Retired.

Am I understanding that when report is given, it's not given to the entire incoming shift?

Do you not all receive report together, at the same time? The team as a group hearing the handover?

Specializes in Med/Surg/Ortho/HH/Radiology-Now Retired.
Yes, I have the same problem. Truthfully, it's easier to just change the person rather than try to track down the aide and wonder all night if the patient was changed. Some just don't care. I know which ones I'll find wandering the halls trying to look busy and which ones I can count on.

I went home and I slept better knowing that the patient got changed and the work got done, even if it made me late to do it.

Angie, can you help me understand something please?

Is it not normal practise for nurses in the US to attend to patient care?

I read posts whereby people mention aides doing this, that and the other, in relation to patient care. It seems to me that nurses are absolved from actually doing hands on patient care in many instances. I'm a bit confused as to just what the role of the nurse is in the US, in many instances. Does it not also encompass direct patient care as well as drug administration, charting etc etc?

Thanks in advance and hoping you might be able to enlighten me. :)

Specializes in Utilization Management.
Angie, can you help me understand something please?

Is it not normal practise for nurses in the US to attend to patient care?

I read posts whereby people mention aides doing this, that and the other, in relation to patient care. It seems to me that nurses are absolved from actually doing hands on patient care in many instances. I'm a bit confused as to just what the role of the nurse is in the US, in many instances. Does it not also encompass direct patient care as well as drug administration, charting etc etc?

Thanks in advance and hoping you might be able to enlighten me. :)

Hi Grace,

Often, we nurses are so overburdened that it's difficult to get a lot of hands-on nursing care done.

In my hospital, the nurse's job is to assess the patients, dress wounds, interpret labs, report to docs, take off orders, check orders for accuracy, pass medications, and document. Some nurses have additional duties such as completing the NIHSS scale on stroke patients. RNs sometimes have to "cover" LPNs, who have a more limited scope of practice.

CNAs are usually given task-oriented things like toileting and changing patients, doing fingersticks and vital signs.

Some units use primary care nursing. No techs at all, just the nurse doing everything for the patients. I liked doing primary care because I knew what had been done for my patients and what needed to be done. I also felt that the patients got better, more professional care, to be perfectly honest. We had less patients to care for so it was doable.

My current unit (and Nancy's) uses a team nursing model, which can be very effective if everyone does his/her job, but as Nancy can attest, if you have to work with a tech who's not doing her job, you wind up doing the work of two. With team nursing, there are less nurses and more patients. For instance, in the primary model, I'd have 5-6 patients but on the team model, I'd get up to 10 patients with a tech.

I hope that helped answer your question. Somewhere around here awhile back, I seem to recall an excellent thread about what each nurse did all shift long that was extremely enlightening, but I cannot find it. If I can find it, I'll PM you with the link.

Also, as far as handover goes in the hospital, it's pretty much general chaos. A general handoff would be too time-consuming, so each nurse gives a private verbal to the oncoming nurse. Techs are supposed to report to techs, as their assignments differ from ours. I always try to catch my tech early in the shift and get specific about what we need to do -- for instance, one patient might need a stool for CDiff, and the tech can collect and send it, while another might need ortho BP's, which also would be a tech duty.

Specializes in Med/Surg/Ortho/HH/Radiology-Now Retired.
[some units use primary care nursing. No techs at all, just the nurse doing everything for the patients. I liked doing primary care because I knew what had been done for my patients and what needed to be done. I also felt that the patients got better, more professional care, to be perfectly honest. We had less patients to care for so it was doable./QUOTE]

This is the kind of nursing I'm accustomed to!

Thanks for your reply, Angie. I now have a better understanding of how things work "up/over!" :)

Specializes in Cardiac Telemetry, ED.

Also like I said, it builds relationships. Just let them know, "hey here I am and this is what needs to be done."

Tait

When I see the aide, I do this. However, there are many times where one can search the entire 65 bed unit for the aide and not find them.

Specializes in Cardiac Telemetry, ED.
Am I understanding that when report is given, it's not given to the entire incoming shift?

Do you not all receive report together, at the same time? The team as a group hearing the handover?

Report is given from nurse to nurse. We go to the report room and get our assignment, then go to the floor and get report from the off going nurse assigned to those patients.

Specializes in Med/Surg/Ortho/HH/Radiology-Now Retired.

Thank you for this information, NancyNurse08.

Specializes in Behavioral Health, Show Biz.

I became a nurse to provide direct patient care.

I practiced nursing and provided direct patient care but...

trying to do everything (bed-changes, feedings, treatments, charting, meds, teaching, etc,) became a disatrous balancing-act leaving me overworked, stressed-out and rageful...

I NEVER finsihed my work on-time...

Leaving an hour late with no lunch-break/no pay became a normal day...

I began to HATE my job...

So...

I do ONLY what I can physically manage within the time frame of my workday which means...

My practice is JCAHCO-friendly (Sorry, guys, documentation-FIRST---If it ain't written, IT AIN'T DONE);

I inform the CNAs on the unit of the above so there's no misunderstandings about where the focus of my concentration will be (If they need my help, CALL ME and the job gets done);

ALL the patient care gets FINISHED within the shift time frame and NO ONE gets overworked!

If staffing is poor---SHORT-STAFFED MEANS SHORT-SERVICE!

I NO LONGER PLAY THE MARTYR ROLE and I'm a happier Nurse for it!

:specs:

Specializes in Cardiac Telemetry, ED.

You're welcome, Grace Oz.

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