So I thought I would put this out there for you guys, and before I start I'll admit i didn't do to too much research to see if its been covered before.
Well here's the situation: yesterday I want Pharmacy ___ to pick up an Rx of ___. When I arrived I told the tech that I was there to pick up a perscription that my dr had called in. She politely told me that they had not called in the order yet. So I handed her the active (copy) perscription that the dr had given me. She looked kind of puzzeled asked why did they give me the copy if they were going to call it in. I explained to her that this was something new they were doing. Since they hadn't called the order in I asked if she could fill it off of the Rx order I had just handed to her. She kindly said yes.
As she was scanning in the order I asked her if she was going to ask for any ID. She then explained that when i returned they would verify by asking my Bday and address. I was a little shocked and asked if that was the ONLY means of verifying that someone is who they say they are. She said yes.
When I returned (via the drive up window), I said I was there to pick up a perscription for _____ _______. She grabbed the bag and as promised asked what my address and B-day was. I gave her my new address and bday. she asked was there another address. I said oh yes, it was ____, but we recently moved. She then asked if I would like to update the information to which I said yes. and she did.
this whole situation really bothered me and again I asked her if she was going to verify that I am who I say I am. She said and I quote "I know our system needs improvement but all require is address and Bday" I then explained that I work in healthcare and have access to all kinds of peoples info, with out asking for my DL (at the very least), how was she to know I wasn't someone else. At the very least ask for the insurance card that has my name on it.
Anyhow, it just really concerns me that this happens everyday at pharmacies everywhere. There is no proof as to a persons idenity.
What can we do about it? Any ideas?