Basically Emergent, communication at Wrongway Regional Medical Center is like this part of your post:
Quote from Emergent
I consider that communication is inadequate. They have a company email that you can only check from work... I'll go back to work and there will be 50 emails, many of them irrelevant such as the cafeteria menu or why the flag is half staff.
I made a statement to the Director of the Psych Division and Head of HR last March when I was called on the carpet for failure to complete a superfluous form, "Communication at this facility is atrocious!"
Hearsay is an acceptable form of communication. For example, I have learned in shift report of staffing grid changes.
Policy and procedural changes happen at the drop of a hat and there's sometimes no documentation to back it up.
This is another example of the atrocious communication at Wrongway:
We have a Bubble-headed Bleached Blonde (BBB) House Supervisor who "forgets" to call Employees off when they've been put on low census. This has occurred twice recently that I'm aware of. The employees came into work, she informed them of their low census, they clocked back out, and received two hours pay.
Last week BBB House Sup sent an Employee to work on Gero Psych about the middle of the shift. I called her to find out what was the deal, as we were already adequately staffed. She had orchestrated a staffing change with informing only that one Employee.
This shift, the BBB House Sup told a Tech to tell the LPN working with me on Gero Psych that she needed to go to another unit. The LPN, who was in the process of passing meds, informed me of this staffing change. I instructed her to continue her duties, that the proper communication process needed to take place before any changes were made. The LPN was relieved to hear this and went on passing meds.
I never heard anything from BBB House Sup, but did hear through the grapevine that her staffing plan fell through due to something about an Employee being related to a Patient on the unit.
Yeah- communication at Wrongway, to put it politely, sucks.