COLD-Hearted Management

  1. Just need to vent.
    Last edit by VickyRN on Apr 27, '02
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  2. 17 Comments

  3. by   live4today
    Hi Healingtouch,

    My main concern when I read your posted comments was for your fellow nurse. Please tell her to insist on having a CA-125 blood test to check for ovarian cancer. She seems to have the "classic signs and symptoms" of ovarian cancer. I sure hope and pray not, but better to be on the safe side and have that labwork done than to not consider it at all. Please suggest this to your fellow nurse. Thanks!

    As for that nurse managers lack of sympathy and understanding? So uncalled for, IMHO! She needs a dose of reality to bring her back to earth. Seems her "manager's crown" is squeezing off her blood supply and causing her not to think appropriately. :chuckle
  4. by   NRSKarenRN
    Agree with Renee re syptoms and Managers "crown." Great answer Renee. Need to slip this post minus names under her door.
  5. by   prmenrs
    I believe Nurse Managers need feedback. She needs to KNOW that fellow staffers are concerned about this nurse, that she's dedicated, courageous, valued, and worth caring about. The only way she's gonna know is if someone TELLS her. Take one or two colleagues with you and be the ones to do it for this nurse who has given a lot for her patients and the unit. It wouldn't hurt to let the DON know either. Shes the kind of employee they should be proud of!

    When she goes into the hospital for her surgery, get her some flowers (from everbody), and possibly take a collection to help her out--it doesn;t need to be that much for her to know you care--and BE SURE to ask the NM to contribute.

    Hope things come out well for her and you.
  6. by   VickyRN
    She was very concerned about the possibility of CA; had tears in her eyes, saying she was very frightened that she was going to be admitted into the hospital and never get out (you know, all the horrible situations we see here in the unit.... ). Please keep her in your prayers.
  7. by   live4today
    You bet we will, Healingtouch! Let her know we are praying for her. Thanks! (((HUGS))) and :kisses to her from me.
  8. by   micro
    what micro doesn't get.......is that when they preach and "teach" customer is always right..............

    is that the customer is everybody.........
    1)the patient.
    2)the doctor
    3)the outside community
    4)your other departments.
    5)the other departments or org's that you deal with routinely.

    and then what does happen to the nurse who at nonscheduled times does become a patient............


    makes you think someone has a memory lapse...........

    but not us nurses,

    yet another reason for the attitudes that is often seen in these threads(at least in micro's here)..................

    lol all
  9. by   hapeewendy
    something similar has happened to me so
    I can relate with the feeling your co worker is going through
    I was just diagnosed with lupus, and although my fellow co workers have been incredibly supportive and understanding, I left a msg for my supervisor that I wanted to talk to her about my health situation and that I would be off for a couple days, she didnt return my call and then when I called the unit to speak with her I heard her say in the background "if she just has the flu I dont need to hear about it"
    needless to say I felt so small and unimportant
    I know management is extremely busy and all but we as bedside frontline nurses need to feel valued and important. I felt as though she didnt even care to know why a normally punctual and healthy young person was missing time.

    all you can do is be there for your co worker in any capacity she may need you , believe me when I say that your kind heart has not gone unappreciated , as I have felt the warmth even from over here just based on your typed words.

    never let this world make us uncaring individuals
    now more than ever we need to be there for one another, nurses are not invincible superhero's although at times I feel we are heros, but you get my point..... things happen to all of us in our lives and the stress can be overwhelming without the feeling of being supported and cared about

    just keep doing what youre doing
  10. by   VickyRN
    So sorry Wendy that you are going through such a difficult time. You will be in my prayers. Please let us know if we can help in anyway.
  11. by   hapeewendy
    healing touch
    you have an amazing heart
    you should be proud of yourself

    as for me, I'm dealing, its all about perspective
    if I go about this life of mine the best way I can then whatever mean and nasty people I encounter along the way are just lifes way of reaffirming to myself that I am a great and caring person

    our co workers and patients are lucky that they have us, from what I can gather , most of us on this bb are shining examples of what nurses/nursing should be....

    whenever something happens in your own life, take a minute and think about the differences we've all made to others in their time of need, it will come back to us when we need it...I've seen it
  12. by   whipping girl in 07
    I certainly hope your coworker gets better. I will say a prayer for her tonight and will send positive thoughts in your direction.

    is that the customer is everybody.........

    I had a good laugh when I read that...we hear the same line around here.

    I just graduated in December. A hospital from our general area (but far enough away that you wouldn't commute) gave our class a recruitment dinner at a very nice restaurant here in town. They kept talking about how wonderful their customer satisfaction scores were on that survey (darned if I can't remember what it's called, but I hear about it constantly). They had consistently scored in 99th percentile for so many years, etc... What they failed to tell us was that their EMPLOYEE satisfaction score was pitiful (around 50th percentile), mainly because EVERYONE, regardless of seniority, experience, or preference, was required to work every other weekend and rotate between day and night shift. Funny, they didn't mention anything about scheduling in their speil either.

    At least I got a nice meal out of it; hubby did too since they had planned on more people, had leftovers, and let us take doggie bags.

    I think they hired one person from our class, and he didn't even go to the dinner! :chuckle
  13. by   P_RN
    Were the surveys Press-Gainey?
  14. by   babs_rn
    Sadly, this kind of attitude is the norm for hospital/nursing management.

    Incidentally, a coworker of mine's wife works for an area hospital in the ED and told us about a meeting called there informing the nurses that from now on there will be an "A" team and a "B" team at this ED. The "A" team would be comprised of those nurses who always worked extra, never took off, always came in when called, etc. and the "B" team would be those who just "did their job" and didn't come in extra, etc....and that this would be taken into account at evaluation time. Is that even legal???

    And they wonder why there's such a critical "nursing shortage". Indeed!

    Babs
    Last edit by babs_rn on Mar 25, '02

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COLD-Hearted Management