Press Ganey?

[MB37]

I just heard that the hospital I do my clinicals at is about to start using Press Ganey. I love the hospital and had planned to work there after graduation. I've heard so many awful things about PG on the general nursing discussion, does anyone have any non-negative experiences with Press Ganey? Would I be looking forward to a career full of, "Hi, my name is MB37, and I'll be your excellent RN today! How can I make you stay more excellent?"

[Thunderwolf, MSN, RN]

Would I be looking forward to a career full of, "Hi, my name is MB37, and I'll be your excellent RN today! How can I make you stay more excellent?"

......Yes

[EricJRN, MSN, RN]

Mine has been non-negative. We don't have scripts at work. We do get rated as a unit each month in various aspects of patient satisfaction, but I don't hear too much about it. Each month our hospital posts a list of employees whose names were mentioned (positively) in a returned PG survey. I think it's not so much the company, but how your hospital utilizes the data they collect.

[Tweety, BSN, RN]

We're supposed to be using scripts but there has been such a resistance and mass disobeience that so far it's not working. Our PG scores are relatively good. If used properly it can be a guage on areas you can improve on and hold us accountable for being decent to our patients rather than treat them like cattle and product.

[canoehead, BSN, RN]

press ganey

bleah

[MB37]

Thanks so far, I guess at least if they start implementing all the recommendations in the next 5 months I'll still be there doing my clinicals. It seems like most hospitals are going in this direction though...if it's intolerable, are there any hospitals in the Tampa/St. Pete area that don't use PG? VA system maybe?

[PedsRN1991]

We get our ratings too, and they put the names in of people who are mentioned. Every once in a while some scripting comes out, but seems to go away quick enough.

[jbp0529]

Dont have anything nice to say about it, so I will leave it at that.