Quote from crb613
I refuse to be intimidated. I have the chart, MAR, vitals, & condition in front of me/or in my head. I answer questions to the best of my ability, & give my opinion if asked. If they want to have an attitude....too bad...Don't like being called at home.....find a different line of work.
Wow, you said everything I was thinking!! LOL
I feel the same way, they are the doctor, they knew what they were signing up for when getting their MD behind their names. They need to consider the patient first. More often than not, the doctors I have to call are very nice and understanding. Sometimes they may say "ok, I'll take care of it when I get there", or they say "ok" and that's it. I just document I called and document exactly what they said. If there are no new orders, I chart that. It keeps my butt out of trouble and shows I did call the doc. I have a license to protect.
I, too, have the chart, vitals, mar, and any pertinent labwork or xray report in front of me. That way, if they ask questions, I can find an answer fairly quickly.
You get used to calling them and if they get upset or irate, I let them vent, then say "I was just calling to let you know what was going on with your patient".