Getting burnt out with non urgent patients

  1. 1
    Hello all I just want to throw out the question. What do you all do to remain sane with the ever increasing non urgent patients? I have been an ED nurse for 10 years and love my job level 2 trauma center. Lately I am becoming more short and basically irritated with the rude demanding patients that are presenting for nonsense care. I am probably one of the nicer nurses at work and I don't want to become one of the non caring type but I see myself heading down that road.
    LakeEmerald likes this.
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  5. 0
    Quote from Lisa9090
    Hello all I just want to throw out the question. What do you all do to remain sane with the ever increasing non urgent patients? I have been an ED nurse for 10 years and love my job level 2 trauma center. Lately I am becoming more short and basically irritated with the rude demanding patients that are presenting for nonsense care. I am probably one of the nicer nurses at work and I don't want to become one of the non caring type but I see myself heading down that road.
    It's really hard not to show a little cynicism towards the people that come in for nothing as they ate usually the most rude and most demanding! I have yet to see someone who is seriously ill, treat the staff as badly as the man that comes in with "leg pain intermittently for two years" (saw that one today). They can have such a sense of self entitlement, and "need" to be seen right away!
  6. 2
    I'm with you. It is what it is. Never going to change. I think it's gonna get worse.
    NurseOnAMotorcycle and Esme12 like this.
  7. 2
    Quote from Lisa9090
    Hello all I just want to throw out the question. What do you all do to remain sane with the ever increasing non urgent patients? I have been an ED nurse for 10 years and love my job level 2 trauma center. Lately I am becoming more short and basically irritated with the rude demanding patients that are presenting for nonsense care. I am probably one of the nicer nurses at work and I don't want to become one of the non caring type but I see myself heading down that road.
    I've only been in the ER a year, I absolutely love my job, but frequently I have to catch myself from openly laughing at patients complaints/requests. I don't hide my sarcasm/cynicism when they ask something barbaric like, "I need a warm blanket and some of those red socks NOW, oh and one of those sandwiches!" (while EMS is wheeling in an active CPR to my room).... I rolled my eyes and said "when I can bring that patient back from the dead then absolutely".... Well we never got him back so they'll be waiting awhile..
    LakeEmerald and afox like this.
  8. 1
    Quote from SweetMelissaRN

    I've only been in the ER a year, I absolutely love my job, but frequently I have to catch myself from openly laughing at patients complaints/requests. I don't hide my sarcasm/cynicism when they ask something barbaric like, "I need a warm blanket and some of those red socks NOW, oh and one of those sandwiches!" (while EMS is wheeling in an active CPR to my room).... I rolled my eyes and said "when I can bring that patient back from the dead then absolutely".... Well we never got him back so they'll be waiting awhile..
    I frequently direct people that are walking around, texting on their phones and playing on their tablets, to grab their own blankets and they look at me like I have two heads. One woman who was sitting in a chair beside the linen cart told me she couldn't grab her own, because that was MY job. Lol. Sometimes you just have to laugh
    canoehead likes this.
  9. 1
    Quote from Sassy5d
    I'm with you. It is what it is. Never going to change. I think it's gonna get worse.
    I agree because there will be more.....I have insurance and pay for it...I'm going to use it!!!!
    VICEDRN likes this.
  10. 2
    Quote from Esme12
    .....I have insurance and don't have to pay for it...I'm going to use it!!!!
    There, I fixed it for you....
    hiddencatRN and Altra like this.
  11. 0
    Quote from jvencius

    There, I fixed it for you....
    This really sums it up!!
  12. 2
    My own family doctor cautioned me years ago before I took a short but memorable job in the ED. "Every nurse I've ever know to go to emergency has come out the other side jaded and changed." And this thread is the EXACT reason for it, IMHO.

    And that 'free insurance'? Yeah.....
    VICEDRN and canoehead like this.
  13. 0
    Ugh, I was very happy to be transferred out of the ER for this very reason. How many times have we all been screamed at by patients because of the length of wait, only to find that the problem being treated is minimal... sigh


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