Home Health DISASTER!! Venting..

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    I love love my clients that I work for in their home...they have a number of kids all who of which are middle-aged and horrible...the family is very wealthy and none of their children have worked a day in their lives....yeah. Mostly, they never came around but tonight 2 of them came from out of town to visit for a few days for the holidays. One is rude and no people skills but has never really ofended me. But if you know home health you know that only the clients are your job to take care of. But this other daughter calls 2 hours prior to arrival and requests spaghetti and meatballs to be served for dinner...keep in mind its not even our job to feed them...only the clients. So I make handmade, homeade meatballs and the whole thing.. Everyone eats and I put away leftovers thinking she can heat up a plate when she gets in. So she comes in and doesn't achnoweledge except to tell me her bags are in the car....I get them. She sits down at the dinner table and asks where her spaghetti is......I said in the fridge..they ate an hour ago.

    then she has me reset the table for her and make her plate. Asks for refills on her coke like I am a maid or waitress!!! OMG!! Then as she finished not one word that it was good or thank you....just wow. She walked away from the table and laid on the couch next to it...leaing all her dishes and trash for me. I was like 'sh she serious?!' I dealt with it andf just got through the night...she was so rude...bad ppl skill and it was just horrible. Families will really take advantage at all costs...and my boss says just wait on her hand and foot as she expects you to..its only for a couple days- we need this client....don't get me started on my boss. So if I say no, there goes my job.

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  2. 13 Comments...

  3. 2
    That's pretty bad alright! I am so glad my agency would never put up with that if family members treated us like domestic servants for the family, whether they are home health aides or licensed nurses. I hope you can find an agency that would back you up on their written policies about the limits of our role to the client/patient's needs!!!
    Queen Tiye, CNA and KimberlyRN89 like this.
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    Strange, but when I have worked in the homes of the wealthy, I have usually found them to be super cool, with one exception. I expect that kind of behavior and am prepared to deal with it to the best of my ability because I know how much my employer values the high rollers. But, the truth be told, it is the bottom of the economic ladder that acts that way and I see way too much of that in hh.
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    Oh, and BTW, miss prissy would not have liked my cooking!
  6. 2
    That is the reason I do not like Home Health...

    It is like I have described in previous posts..

    They want a CNA, a Waiter, a Chef, a Butler, a Maid, and sometimes a Chauffeur all for the extremely low price of just a CNA.

    What is worse is there are no tips... at least when I waited tables, they would break me off a few bucks.
    KimberlyRN89 and UnbreakableOne like this.
  7. 2
    Quote from caliotter3
    Oh, and BTW, miss prissy would not have liked my cooking!
    haha - or "whoops! What happened to that meatball? I'll just look under th---- whoops! What happened to that plate of pasta? Oh dear! You're wearing a pasta hat! Let me just get that icky sponge from the kitchen. . .the potential mischief is really limitless here. . .lol
    caliotter3 and thenameismac like this.
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    to hs90: Next time she does that, hand her a bill for services rendered and state that you work only for the client. Meanwhile look for a better job from an agency that will back you up and make you feel valued.
    KimberlyRN89 likes this.
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    I wish it were only that easy....the problem is this, I have worked for two other HH agencies and they were even worse...and at least with this one its like perfect hours, and I LOVE my clients (without their family members) which is MOST of the time and we get our own bedroom to SLEEP in at night.....so its pretty nice...except for when this stuff happens...I have much to much pride to put up with this. I would rather wipe a patients butt than serve her that dang spaghetti!!! Because it would be my job...

    I'm going to make lemonade out of that sour, fat, disgusting lemon (clients daughter )and use her as only more motivation to keep pushing through school. Nursing school BSN program starts in Jan...cant wait to be an RN... CNA's are so often the bottom of the food chain.
  10. 0
    Well, it seems that the good outweighs the bad. Just chalk up the bad as payment in order to get the good. Good luck in nursing school.
  11. 0
    Wow! I'm sorry that happened to you. I got mad just reading about it.


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