Work from Home Case Management

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Hey all!

So I'm considering a career change. I've been a floor nurse for quite a while, and recently suffered a foot injury that doesn't seem to be healing super well. I'm getting antsy not working, so I've been applying to insurance jobs in the hopes of using my RN and not wearing my body down quite so much.

I had an interview for a remote RN case manager job today. The managers that interviewed me sounded excited at the prospect of hiring me. I'm computer savvy, am working on my Master's, and have the clinical background to support the job.

They, however, kept emphasizing that many people don't like the "culture shock" of the job, and many leave quickly. I understand that work-from-home doesn't mean I'll have time to do other things around the house. I'll have set hours from 8-5. But I was wondering if anyone could provide any insight into this type of job, just from personal experience. I'm slightly worried about how productive they expect someone to be the point when they will monitor my computer activity. Will I end it putting way more than 8 hours a day just to catch up? Will I not be able to walk away from the computer to stretch for 10 minutes or take the dog out? Will it interfere with my home life?

Thanks!

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I went from 30 years of floor nursing to working from home. It was sweet. Your productivity will be closely monitored. The same as floor nursing.

Be prepared to learn a new skill set.

Some jobs may expect you to work over, most are salaried. I was able to walk away as often as I needed.

Relax and enjoy it, I sure did.

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35 minutes ago, Been there,done that said:

I went from 30 years of floor nursing to working from home. It was sweet. Your productivity will be closely monitored. The same as floor nursing.

Be prepared to learn a new skill set.

Some jobs may expect you to work over, most are salaried. I was able to walk away as often as I needed.

Relax and enjoy it, I sure did.

Thanks for the insight! Did you specifically work for an insurance company? I was told that this was salary, and that sometimes I'd have to work evenings (12-8p) so they seem a little strict about hours. I should have asked, "Will I be able to walk away for a few or be able to go to a doctor's appt during the day?"

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Specializes in Critical Care, Emergency Department, Informatics.

I know you were probably startled when the interviewer stated there would be "culture shock". I do believe I would have asked her to explain (in a nice way of course). Did you accept the job?

I have been contemplating working from home.

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3 minutes ago, hyllisR said:

I know you were probably startled when the interviewer stated there would be "culture shock". I do believe I would have asked her to explain (in a nice way of course). Did you accept the job?

I have been contemplating working from home.

I did ask her to explain the culture shock. She said the majority of short-term workers left due to feeling "isolated," not "directly caring for patients," and the "immense learning curve."

As far as I see it, it's still patient care, I enjoy my husband's company (he works from home as well) and I have the most adorable puppy, and friends outside of work. The learning curve I'm completely prepared for and I'm great with new computer systems.

This was the second interview (I believe out of 3) so I wasn't offered the job yet. I'll definitely check back in here if they do extend it to me.

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Specializes in Critical Care, Emergency Department, Informatics.
2 minutes ago, VioletaRockos said:

I did ask her to explain the culture shock. She said the majority of short-term workers left due to feeling "isolated," not "directly caring for patients," and the "immense learning curve."

I have never thought about the isolation part. I have been in the hospital for almost 30 years. I think I would welcome my cozy home! So how do you find these jobs? Do you just Google " work at home nurse"?

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2 minutes ago, hyllisR said:

I have never thought about the isolation part. I have been in the hospital for almost 30 years. I think I would welcome my cozy home! So how do you find these jobs? Do you just Google " work at home nurse"?

Indeed has been my best friend in my search.

"Remote registered nurse" in your state. That way your license is good.

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I have no experience w/at home work but it sounds exciting to me. I wish you luck in your pursuit!! Keep us posted how you're doing and here is to well wishes on your foot healing.

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Every position is different. When I did remote case management, I was responsible for a level of productivity and billables which were very reasonable. I could absolutely walk the dog or go to a doctor's appointment after having left appropriate away messages. And yes the company could "eavesdrop" on me at any time but I welcomed it because that was part of training. The hard part was NOT having the support and yes, help with self-discipline that having co-workers around gave me. Also that there was SO much to learn it seemed impossible, and I just had to live with my discomfort at not knowing and feeling and looking stupid. That was hard for me because like many nurses I felt like I needed to convey calm competence and I felt anything but. However it sounds like your position will be more structured time wise, but you have some questions you need to ask them. I didn't have to work more than my scheduled hours as long as I was diligent while working. However, it's important to remember it will be just as if you are working out of the home, and friends and family will think that because you're home you're available, and you'll be tempted to call your friend back or chat with hubs. All in all, very worth it if you can get over the hump.

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I have an interview with an insurance company for at home case management. Can you tell me what sort of questions you've been asked so far besides basics?

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I have an interview with a recruiter today for a Case Management for UHC? Can someone please give me an insight on what the interview from the recruiter will be?

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Specializes in Care Coordination, MDS, med-surg, Peds.

I work for a managed care group as a remote worker. I do find that I tend to get involved in what I’m doing and work longer than I should.

I still am not good at making sure I take breaks

I love the autonomy and even the solitude.

Ita a good job with good pay and benefits

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