Hello, I am starting nursing school soon and do not want to be a rude/crabby nurse when the time comes. I had an operation today which required an escort home. I sat in the waiting room for 30 minutes waiting for my escort (brother) to show up. I called my brother and he didn't pick up so I was concerned he was inside the facility, but did not get reception on his phone. I asked the nurse who was watching me "Will the front desk let you know when he gets here" she said "Yes they will tell me when he is here." So I waited. Finally she called down to the front and was told my brother had been waiting for an hour. Why do nurses do rude things like this that over complicate simple situations?