Shortly after 4pm on Monday, May 6th, nurses, physical therapists, and paramedics at Mercy Health St. Vincent Medical Center in Toledo, Ohio went on strike. The group of workers, represented by the United Auto Workers Union was unable to reach an agreement with hospital management concerning health care costs, on-call regulations, and overtime policies.WCPO in Cincinnati reported that president of the health center, Jeff Dempsey, declined to discuss the plan to replace those on strike. He did, however, report that the facility was prepared to handle the walkout. The hospital said last week that they felt the contract they presented to the workers was generous and included increases to staff’s wages.A Family-Member's PerspectiveHave you ever wondered what happens to patient care during a strike? Shirley Parrott- Copus, a family member of a Mercy Health St. Vincent Medical Center patient, was interviewed by 13abc about the changes in the care she observed. Shirley said that services had dropped since the strike began. She went on to describe the nurses before the strike as “wonderful.” She stated that the morning after the strike started, she was woken by a nurse who asked her where her dad was because she didn’t know. Shirley was alarmed by this event and worried that they had lost her father. Of course, there are many different reasons for the possible missing patient, but to a family member, a statement like that can impact their ability to trust employees.Parrott-Copus is a nurse herself and stated,Quote”I don’t think they’re only standing up for themselves. They’re standing up for the nurses in northwest Ohio and the United States because the issues these nurses have to go across the board everywhere you work.”Who Cares for the Patients?When facility administrators can see a strike on the horizon, they prepare by calling in non-union travel and agency nurses to fill in for staff. The nurses who step up to work don’t have any connection to the hospital, but probably understand the issues at hand. They usually won’t cross the picket line and try to keep a low profile on the job.Travel agencies warn their nurses that tempers can flare at any time during a strike. They advise staff to travel in pairs, remove their name badge and scrubs in public, and to avoid engaging in conversations about the strike with patients, family members, or hospital staff.During a strike, the work is hard and the hours are long. Many nurses work up to six 12-hour shifts each week. Many agencies require staff to sign a contract agreeing to work up to 72 hours a week if needed. Because the hospital is desperate, they need all hands on deck, but what do these long hours do to patient care?The Impact to Quality CareOne study conducted in the state of New York found that patient care suffers during nursing strikes. The effects of strikes between 1984 and 2004 revealed that in-hospital mortality increased nearly twenty percent and readmissions went up by 6.5 percent for those patients who came to the hospital during the strike. The study also estimated that 138 more people died because of the strikes.While patient care continues and nurses from agencies fill in, it’s just not the same as having nurses who are comfortable with the inner workings of the hospital, unit, and even politics of the facility. Other issues such as a sense of ownership might be at play for those who are just there to “fill in” until an agreement is made.What’s the Answer?You might be wondering if there is a better solution. Is it better for nurses to continue working in unsafe and conditions, so that patient care remains at a higher level or should they strike and potentially place their patients at an increased risk for adverse outcomes? We’re not sure if there is a right or wrong answer in this situation.What do you think? 4 Down Vote Up Vote × About Melissa Mills, BSN Workforce Development Columnist Melissa is a professor, medical writer, and business owner. She has been a nurse for over 20 years and enjoys combining her nursing knowledge and passion for the written word. She is available for writing, editing, and coaching services. You can see more of her work at www.melissamills.net. 126 Articles 373 Posts Share this post Share on other sites