Published
I get so frustrated with phone/radio calls to the clinic requesting a nurse to such-n-such location on campus and when I ask about the situation I am about to walk into ( so I know equipment and/or wheelchair I may need to bring) know one seems to know what's going on or why a nurse is needed. Occasionally I may get "I kid is lying/sitting on the ground"..... is the kid conscious, did he faint, did he fall.... what caused him to make contact with the ground?!? I've attempted to educated the staff on giving more detailed information when requesting the nurse come to assess a student outside the clinic. Somehow it's not sinking in.
Do any of you have this problems or found solutions to solving it? ?
I'm so glad I am not the only one who gets this from staff! I have one PE teacher in particular who calls me and says "Hi, can you come down to the gym. I have So-and-so here."
Cool. "What is going on with So-and-so?" I say.
She gets annoyed that I am questioning her call, but will reluctantly tell me. I just don't get it. How the heck am I supposed to respond to an on-site call if I have no idea what's going on? Maybe I should create a crash cart and roll it out for every call ??
CanIcallmymom, BSN, RN
397 Posts
This is my exact response as well, and I get the same reactions.