I get so frustrated with phone/radio calls to the clinic requesting a nurse to such-n-such location on campus and when I ask about the situation I am about to walk into ( so I know equipment and/or wheelchair I may need to bring) know one seems to know what's going on or why a nurse is needed. Occasionally I may get "I kid is lying/sitting on the ground"..... is the kid conscious, did he faint, did he fall.... what caused him to make contact with the ground?!? I've attempted to educated the staff on giving more detailed information when requesting the nurse come to assess a student outside the clinic. Somehow it's not sinking in.
Do any of you have this problems or found solutions to solving it? ?