What Baffles You?

Nurses General Nursing

Published

So I have come across this a few times. I am holding a straw to a persons lips and they drink and drink and drink and pretty soon they are waving their hands for me to stop. Stop what?! You don't have to keep sucking on the straw just because it is in your mouth. I think the universal sign of I'm done please remove the straw should be to stop sucking on it and open your mouth! I have had a few people have to catch their breath and make comments about me giving them too much! What? I don't get it.

Specializes in ER.

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Specializes in ER.
Again I wasn't blaming the nurse who didn't come it. It just baffles me why they feel that they have the right to be upset when no one will come in to help them out if there is a call off/ sudden surge in census when they are not willing to do it either.

That's because it's up to the management to cover the shifts, even with sick calls. It's not a staff nurse responsibility.

Specializes in ED; Med Surg.

What baffles me is why hospital's payment is tied to patient satisfaction and how well we controlled their pain. Especially when they survey people who had a fentanyl pca, scheduled po oxy, AND 2 mg of IV dilaudid every hour. All tests are negative. They are texting away and chomping on snacks but still are 10/10 pain level. God forbid you should be 2 minutes after they call you.

What baffles me is why hospital's payment is tied to patient satisfaction and how well we controlled their pain. Especially when they survey people who had a fentanyl pca, scheduled po oxy, AND 2 mg of IV dilaudid every hour. All tests are negative. They are texting away and chomping on snacks but still are 10/10 pain level. God forbid you should be 2 minutes after they call you.
That's why that reimbursement criteria is a huge pile of dung. Some patients wouldn't be satisfied if you gave them the moon and the stars.
Specializes in Emergency Room.

What baffles me is why management doesn't support staff! We get verbally and physically abused, hit, kicked, called every name in the book, and pooped and peed on. I think every nurse can probably say they've been abused in some shape or form, and yet management does absolutely nothing. The patient is always right. And they are allowed to come back over and over and do it again.

Specializes in Hospice.

Oh my! I really thought I was the only person that this happens to. My patients are usually unable to get the cup/straw to their mouth and I don't mind helping. BUT, when they are rude and start waving their hands and arms frantically as if I were trying to force them to drink or even better yet make them aspirate, it really annoys me!

Another pet peeve of mine is when a patient asks for the bedpan or bedside commode, you put them on, give them privacy (if orientation allows) and when you return they give you a death look as if you're supposed to know when they're done without them pressing the call light.

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