I know visitors have been a hot topic here, but I have a question about how your facilities handle security problems when it comes to visitors. Here's my problem.
I work in a trauma center. Last week we had a 21 year old code while down for an MRI, and the family essentially went berserk. When they were allowed into the ICU to view the body they became out of control, literally running the halls of the ICU, screaming, kicking in doors. Security was called. They could not contain this family. More security was called. This family was so out of control they were threatening to staff, and patients, and destructive to the unit. I felt the police should have been called to take care of the matter.
Problem for me, is that our visiting policies are so lax, administration doesn't care. My husband doesn't want me working in this facility after my telling him of this incident. And frankly, I wonder what would have happend had one of these fools had a gun.
How does your facilility handle crazy people? Do you feel safe where you work?
