Upper managemnt mom as pt! Ugh!!

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Took care of upper managements mother this past week and was really disgusted with the pressure that was put on me to make sure she hade EVERYTHING she wanted, to answer her light the moment it rang and this and that and the other!! I give all my patients the best that I have everytime I work. I'm not going to neglect anybody else just to make sure that her pillow is properly fluffed. She was a very nice lady, it was the supervisors who were so anal about everything - constanly checking my work and orders and making sure everything was "done". They have never done that before to me, and I'm not very pleased that they did it now. The only solace was that I wasn't the only nurse, it was all nurses every shift. Well, just needed to get that out!! :angryfire

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Specializes in Pediatrics Only.

Dont you hate when you have those "special" patients that management tells you about?

I've had doctors, other nurses, the manager of something or others mother, etc. Oh and this football player with a TON of demands..Ugh...he was the worst.

The one doctor was great :) He knew all of us and thanked us. I had another Drs. Father. The wife wanted to stay, which was against policy. Then I got a phone call from the pts son, the doctor. Didnt expect it to go well but he very nicely asked if we could please bend the rules and let his mother stay, and that if anyone complains to tell them to come see him and that the nurses wouldnt get in trouble for it. I saw him in a new light after that!

Then I had the head of whatever department's mother, when I was a nurses aide. She fell with me in the room. :( She rang out for the commode, took me a minute to get there, when i did she was standing up in these silk pj pants which were over her toes and too long, and the IV pulling (it was on the other side of the bed). Asked her to hold on a minute and went to get the IV, and before I could take 2 steps, down she went. Hitting her arm and head along the way.. Oi vey..I felt so bad..I yelled for help..lol..what a night that was.

Back to my main point though..

I always wanted to tell them that I give all of my patients equal attention and that I will try and make sure that Mrs. X has cold water and a fluffed pillow at all times, but since they insist on cutting costs by cutting nurses and leaving me short staffed which in turns makes me have more patients then I can handle, that Mrs. X may have to wait her turn. Hehe..

Venting is good, if you vent here then you dont have to vent (too much) at work..cause thats never good!

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Specializes in Geriatrics/Oncology/Psych/College Health.

I'd be sorely tempted to tell their HIPAA-violating, no-help-giving selves to get the heck out of my charts ;).

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I'd be sorely tempted to tell their HIPAA-violating, no-help-giving selves to get the heck out of my charts ;).

Extremely good point.

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I know just what you mean, and it is one of my pet peeves. :uhoh3:

It is my opinion that every patient and/or resident deserves the best possible care we can provide, regardless of who he or she knows, is related to, or how much $$$ he or she has.

I make it my priority to give extra special care to those residents who do not have an "important" family name or any $$$ to speak for them. Admin. doesn't give a crap about them. It is up to us nurses to advocate for them and make sure they get the attention they need! :nurse:

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Specializes in Community Health Nurse.

hmmm...all of this makes me reflect on a time when i interviewed with a panel of "management" at a military hospital for a position in the new outpatient surgery wing. one of the questions posed to me was how i would care for a vip vs. caring for a "regular patient". :rolleyes: i told them in all my years as a nurse, i made a point of treating every patient - vip or not - with the utmost care and respect. that all my patients were vip as far as i was concerned. do you think they liked that answer? not!!! :chuckle

i knew what they wanted me to say...that i'd kiss "bu**"...bend over backwards...jump at the vips every command over and above my "regular" patients....yaddy yaddy yaddy. :rolleyes:

well...don't ask me the question if you don't want the truth. i lie not! :nurse:

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