Looking For Information On Telephone Triage

Specialties Triage

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I am wanting to get into telephone triage nursing. To make a long story short, I am disabled physically and will not return to nursing as I knew it or even an office position. However, telephone triag e is something I can do. I am currently doing quality assurance analyst from home. I really want to get back into nursing at some level. I have had a very versatile nursing background, having worked many areas in nursing including pediatrics and emergency room. I have no idea where to start. I have found a great number of companies that hire RN's to do this, but need to find out how to access the Barton Schmitt and Thompson triage guidelines, etc. Basically, I am wanting to know what all I need to read or study to be employable in this field. Any help would be greatly appreciated.:nurse:

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Specializes in OB, Telephone Triage, Chart Review/Code.

I didn't read or study anything before getting my employment for telephone triage. I had only OB experience. My interview was done over the phone and I did quite well on the scenarios. Alot is basic nursing knowlege. We are never on our own to give recommendations. Everything has protocols that we follow.

Good luck in your search.

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So Would You Advise Just To Send A Resume And Apply At The Home Based Triage Nursing Companies?

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Specializes in Multiple.

Just sending a CV is ok, but I would recommend an accompanying letter explaining what you are after, what skills you have and why you want to work for their company - perhaps do a little research on each company and decide what appeals about that particular one...

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If you have the money, order Barton Schmitt book at Amazon. I work in a pediatric office and we have one at every nursing station. Good Luck

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Specializes in OB, Telephone Triage, Chart Review/Code.

You would receive training if hired by a company. You really don't need to read or study anything. Most companies rely on your actual nursing experience and critical thinking.

You would be okay to just apply for positions. Hope this helps.

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something else you may want to consider: the ergonomics of a job

for Telephone nursing/triage in my area, it is 8 hours sitting and working on a computer.

I would not recomend this type of work for someone with a back problems if frequent stops and breaks are needed.

just a thought.

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I would I consider this problem, thanks.

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Specializes in tele triage/advice for 9 yrs.

I agree w/betc. A lot of the nurses I work w/are disabled but you do have to SIT for 8 hrs w/3 breaks so it you have a bad back it's not the job for you. However, they can get you a desk that raises your computer up so you can stand up and work. It's a great job for a nurse in a wheelchair. I have MS and have to use a walker so it's perfect for me, plus I like not having to commute. :redbeathe

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I enjoyed the posts on Tele Advice Nursing

Ive been in the field for three years in Vancouver Canada

I am moving to Southern Cal to be closer to my girlfriend there

Ive tried Kaiser's site for tele nursing but dont see much at the moment

Id rather continue working in the same field, eventually going to work-from home.

Can anyone help me with any leads to contact info of such facilitates hiring in southern Cal?

thank you

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Specializes in tele triage/advice for 9 yrs.

KP has two major divisions, Northen and Southern CA. In SOCAL the division is called KPONCALL heaquartered in San Diego. Contact them at HR for San Diego. They have remote positions for RN's only but you have to train onsite. (not sure how long, sev wks at least) Remotes work in several counties in SOCAL but you have to be able to drive in to the office w/in an hr if you have puter or other technical difficultiies or have to attend a class. With traffic it takes me 2 hrs each way on weekdays. Also have a sched supervisor consult q2mos which can be done on weekends. I know we're hiring soon so contact HR or KPOC at 8589741000 to get more info on avail positions. Hope this helps:specs:

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