how to submit formal positive comment about a nurse?

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I had a preemie born at 26 weeks in September of 2010. Michelle, the nurse who took care of me that day, was the most incredible woman and everything positive about nurses all rolled into one person. She bent over backwards to take care of me and made sure I was never alone, gave moral support while I was delivering and came to check on me after they had moved me to another ward and off her service. It was an incredibly traumatic day and I'm pretty sure I made it through with my sanity together only because of her. She's the reason I was inspired to become a nurse. In all my life I have never met someone with so much empathy and compassion before. The care I received from her was extraordinary.

I never made any formal comment about her because at the time I was so distraught with everything that happened. However, I would like to if I can. I only know her first name and the fact that she worked in the perinatal unit at St. Joe's, though. Who would be the appropriate person/group to get in touch with? St. Joe's? The state board of nursing? I don't even know her last name so I am really lost on how to start!

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Specializes in ER.

l think you should put in writing what you just told us, send it to the Director of Nursing, or Director of what ever department she was working in at the time. You can give the dates you were there and the nurse's first name and if she is still working there she will get the feedback. These things always make it into the nurses record and many times are copied and posted on bulletin boards, newsletters etc. Even if she is no longer working there, you will probably get a response from someone in charge. There is no need to send anything to the board of nursing, especially since you don't know her full name.

So many times, people send negative feedback, and it is really nice to hear the good stuff. Even if she is no longer working there, the people on the floor will appreciate the fact that someone recognizes the hard work they do.

Good for you!

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Specializes in cardiac/education.

St. Joe's has some awesome nurses in general but I found the nurses on the ante, post, and L&D floors to be so great. Glad you had such a great experience, that can be a rarity!

Very cool of you to think of this though...most people would not take the time. I am sure Michelle will appreciate it..

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