SOOOO Frustrated with Pearson Vue and NCLEX Score

[Daisy355]

I have been lurking the forums for a while now but I decided to finally post because I am so frustrated and wanted to see if this happened to anyone else and how long it took to resolve the issue..

I took my NCLEX August 12th at 8 AM and I live in Florida. Usually, you can check your scores on the BON website 24 hours later. Well, mine kept saying "waiting for score" so I waited it out until this morning (Aug 13th) and the full 48 hours. It still did not post, so I paid for my Quick Results from Pearson Vue. Well, I was really excited that I passed!

BUT THEN, I was wondering why I still hadn't been updated with my BON, and I called them. They told me Pearson Vue has NOT sent them my score and this happens sometimes to about 1% of the test takers. Normally, they get them within 24 hours, but mine did not come. He said something like it is done electronically, and sometimes the max gigabytes is reached and some don't get sent and now there's a back log and it takes a while to find the error so it will take a while to fix this problem (at least 2 full weeks!).

Well, the problem is I start my job next week and need to have my results on the BON website and even though Pearson Vue says I passed it is not "official" until the BON has my results, so I called Pearson Vue myself to try to get them to send my score.

I WAS SO FRUSTRATED talking to them because I think they are based in a foreign country and he kept saying that I will receive my score from my BON in 4-6 weeks but would not understand that the BON did not have my score. There was a huge communication problem, so I talked to the supervisor who told me it was sent on August 12th to my BON (which it wasn't), and then he told me to talk to them about it and basically kept repeating that they had the score.

So basically, I am just frustrated because now I don't think I can start my job on time and this isn't my fault. I was so happy I passed and now I'm just freaked out again. To make matters worse, my other friends that took their exams the same day as mine got their results in 24 hours and are all set on the BON website so I feel like it was just mine. The guy DID say it's been happening to other people too but only to 1% of the testakers.. UGHH

[MJ3lasvegas]

be happy you passed the test..

you're blessed to have made it compared to some who failed it, that's worth to be frustrated for and not just because your results are not there. print a page of the pearson vue page stating you pass and explain to them what happened. if they need the license id then just be patient and wait for it to come.

be happy..

you've conquered the most difficult phase of your nursing career. there's more yet to come. if you easily get frustrated about this now, how much more when you will be encountering dozens of "headache" when you start working..

[Daisy355]

you know what.. you are right

I was writing out of frustration but I should and am very happy that I am now a licensed nurse! thanks for the advice )

I am going to try your advice and hopefully they will be okay with that just for a little bit while I am waiting for my official result to post

[ShannyRN]

I know exactly how u feel. I took the test on Aug 11th and found out that I passed thru quick results yesterday that I passed. For some reason Florida Board of Nursing take their time issuing licenses. My results still say WAIT on the website also. But like the previous poster said I'm just happy I passed. It's just the confirmation of knowing your name is there and your license is active. At least you have a job, I have to go thru the process of finding one here in Miami. But I'm a school teacher so work is not a problem. But I feel your frustration. Believe me!!!

[Daisy355]

Hey Feenin.. did you get your results on BON yet? Mine still says WAIT and I'm just trying to see if anyone else's does too..

Also, I know how frustrating the job search is. I think it is that way all around Florida. Hopefully it will change soon. Good luck with the search!!