Should we put up with verbally aggressive relatives ?

[Charlottemay]

So working the Christmas season has been difficult and fulfilling. The best part making someone smile on Christmas day the bad parts ... Nasty relatives.

When you are trying your hardest and having to put up with constant put downs. It's difficult because on the one hand their loved one is unwell and that must be awful on the other hand we as nurses can only do what we can do as it isn't a one to one service. I often find patients that do have vocal and at times nasty relatives tend to get the better care as we are scared to say no ...So at what point is enough enough ?

[ProgressiveActivist, BSN, RN]

I apologize for seeming to lecture you. The "you" I meant was in general and related to one specific nurse at that hospital, not that anyone on this forum did either (verbally abuse patients or the undiluted push). You are correct

that every nursing directive says that's nuts, and I thought because

of that specifically the nurses on here would understand why I

was mad (and that I was referring to someone other than a forum member)

B

Fortunately I started out friendly with the charge nurse, and itdidn't have to get nasty. I just asked if appropriate nursing interventions

included (insert example of verbal abuse) and that if one more incident of undiluted Phenergan being administered IV happened I would BE filing said complaint.

Edit to add: the undiluted Phenergan was bad enough and an extreme nursing error -- charge nurse said she certainly would be doing something about it -- but pushing it fast was just purely sadistic. I will not tolerate anyone deliberately abusing my family.

Asked and answered.