Should I report this agency to the BBB?

Posted

Specializes in acute care then Home health. Has 8 years experience.

I responded to a craigslist ad in November when I was looking for a private duty job and I had a telephone interview with this agency. They wanted me to come in to have an orientation, so I did. They advertised "paid orientation" and a "$2000 sign on bonus". I also gave them $10 for a background check. I wasted my whole day there because they apparently "lost" the case I was supposed to be hired for and totally blew me off:mad:. They never paid me for my orientation which the fine print in my employee handbook said it would be paid after working 40 hours. The sign-on bonus was a crock. If you work 500 hours you get an extra 500 dollars X4 times. And I went to pick up my background check (for another employer) 2 months later and apparently they never ran it.. but offered to because they saw in my file that I paid for it. I wonder how many other nurses paid for background checks that never got ran. They seemed like they were running an assembly line in there so I imagine that extra money could ad up for them. It really T's me off!:mad:

caliotter3

38,332 Posts

I would not bother with the BBB. Instead, lodge a complaint with The Consumer Affairs agency for your state and The Attorney General's Office for your state.

lsvalliant

Specializes in acute care then Home health. Has 8 years experience. 226 Posts

The BBB info. on a business is easy to access though. I would want to warn other people that they have a complaint. Also, the BBB might help me get paid for that day since they help resolve complaints.

tothepointeLVN, LVN

Specializes in Hospice / Ambulatory Clinic. Has 3 years experience. 2,246 Posts

Filing a complaint with the BBB will only help if the business is a member of the BB even then the BBB protects their own.

aye125RN

118 Posts

I responded to a craigslist ad in November when I was looking for a private duty job and I had a telephone interview with this agency. They wanted me to come in to have an orientation, so I did. They advertised "paid orientation" and a "$2000 sign on bonus". I also gave them $10 for a background check. I wasted my whole day there because they apparently "lost" the case I was supposed to be hired for and totally blew me off:mad:. They never paid me for my orientation which the fine print in my employee handbook said it would be paid after working 40 hours. The sign-on bonus was a crock. If you work 500 hours you get an extra 500 dollars X4 times. And I went to pick up my background check (for another employer) 2 months later and apparently they never ran it.. but offered to because they saw in my file that I paid for it. I wonder how many other nurses paid for background checks that never got ran. They seemed like they were running an assembly line in there so I imagine that extra money could ad up for them. It really T's me off!:mad:

I think that is really horrible of them to do that to you. I have had nothing but great experiences with BBB. It doesn't hurt to try them and also try Consumer Affairs as mentioned above. I wish you luck and hope that they get what's coming to them. Keep me posted.

aye125RN

Kyasi

202 Posts

Report them to the State Dept of Health. Hopefully that will trigger an audit. That's the sort of thing an agency wants to avoid at all costs.

Kyasi

systoly

Specializes in LTC, Memory loss, PDN. Has 23 years experience. 1,756 Posts

At the time of being handed the employee handbook, you were already in orientation. Sounds like a modification of contract.

lsvalliant

Specializes in acute care then Home health. Has 8 years experience. 226 Posts

At the time of being handed the employee handbook, you were already in orientation. Sounds like a modification of contract.

The employee handbook was part of the paperwork packet given to me in orientation. Didn't see the 40hrs rule until after I got home. Please elaborate.. what is a "modification of contract".

I have a duplicate of the time card I signed, barely legible though. I dont know if it would stand up in court, nor would I want to go there for 100 bucks. The background check fee that went unchecked urks me more than anything. If I hadn't followed up they would have just kept my money. I'm starting to really hate agencies. It seems like its a big run around.

caliotter3

38,332 Posts

Agencies can be a pain in the rear, but find a good one and you have a great employer.

Music in My Heart

Specializes in being a Credible Source. Has 12 years experience. 2 Articles; 4,092 Posts

If you still have the advert, I'd consider taking them to small claims court to recover the "paid orientation" money and the $10 for the BG check that they never did.

The BBB is a waste, IMO.