Service Disruption due to Expired SSL Certificate

Updated | Posted
by Joe V Joe V (Admin) Columnist Innovator Expert

Specializes in Programming / Strategist for allnurses. Has 26 years experience.

Some of you may have experienced trouble accessing allnurses.com. I want to offer my apologies and my deepest appreciation for your patience.

What happened?

Around 2:40 EST, we were alerted that our Extended SSL certificate had expired. Two hours later, we uploaded a temporary SSL certificate until our Extended certificates are renewed.

When an SSL certificate expires browsers are instructed not to load the webpage. It does this for security reasons. It's not sure that the webpage you are calling is coming from where it says its coming from.  

What we are doing to make sure this doesn't happen again?

We have systems in place to do this automatically but that didn't work out so well. ? (The last check we did was Feb 12th, 2021. It was confirmed that everything would renew.)

Moving forward, we will add another step to this process and manually check 1 week before expiration of SSL certificate and get it renewed before certificate expires.

Thank you for understanding. 

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NutmeggeRN, BSN

Specializes in kids. Has 39 years experience. 8 Articles; 4,533 Posts

HA!  I thought I got shut off by my IT departmewnt!!

Rose_Queen, BSN, MSN, RN

Specializes in OR, Nursing Professional Development. Has 17 years experience. 5 Articles; 11,141 Posts

3 hours ago, NutmeggeRN said:

HA!  I thought I got shut off by my IT departmewnt!!

Shhhhhh. Don’t give them any ideas

Rose_Queen, BSN, MSN, RN

Specializes in OR, Nursing Professional Development. Has 17 years experience. 5 Articles; 11,141 Posts

On 3/19/2021 at 12:57 PM, NutmeggeRN said:

HA!  I thought I got shut off by my IT departmewnt!!

And I just picked up on that typo - it made me think of this:

29D0A92C-D735-4952-987D-4099456A3483.jpeg.85f2826271411e9c90837d4f187f52c7.jpeg

caliotter3

38,333 Posts

The day that happened I thought it was funny that one browser wouldn't let me go to the site but another browser did.  Of course, the browser that allowed me is the one that I am unable to log in on lately.  The cats are looking for mice I guess!

NutmeggeRN, BSN

Specializes in kids. Has 39 years experience. 8 Articles; 4,533 Posts

19 hours ago, Rose_Queen said:

And I just picked up on that typo - it made me think of this:

29D0A92C-D735-4952-987D-4099456A3483.jpeg.85f2826271411e9c90837d4f187f52c7.jpeg

LOL!