DorothyMay

DorothyMay

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All Content by DorothyMay

  1. Actual job requirements of teletriage

    DorothyMay replied to Murphree8's topic in Telephone Triage

    I transfer all calls to schedule appointments and calls for directions to the clerks. I SOO AGREE that one must have a thick skin because patients can be REALLY rude on the phone. However, our unit...

  2. Actual job requirements of teletriage

    DorothyMay replied to Murphree8's topic in Telephone Triage

    Likes: Autonomy, Endless Learning/research ( as I have to keep up on the latest medications since patients call about them, I have to keep up with the latest surgical interventions as patients call...

  3. help!

    DorothyMay replied to thetank's topic in Telephone Triage

    We have guidelines within our regional call center which allow me to disconnect ( hang up) on any caller who becomes rude. I give the caller one warning and if the behavior ( yelling, cursing etc)...

  4. Actual job requirements of teletriage

    DorothyMay replied to Murphree8's topic in Telephone Triage

    Over 30 years in nursing with half of that in telenursing. I work in a regional ( multi state) call center with 14 other nurses our center is open 24hours/7 days a week. We currently are officed in...

  5. The Unemployed RN

    DorothyMay replied to diamondeye's topic in Retired Nurses

    My advice network, network, network in my part of the world it is not what is listed down on your application , although a BSN is minimum level for consideration...however if you know someone who...

  6. Chamberlain FNP MSN program Jan 2014 Start

    DorothyMay replied to cowgrlnurse's topic in Chamberlain College

    I am starting the online MSN-Healthcare policy in July....I am so