In our Newborn (well baby) Nursery, we call our volunteers, "Cuddlers". We usually have babies in the nursery for reasons such as: mom went for a tubal ligation or other procedure, she is not feeling well, hospital hold/drug babies, baby is under phototherapy or baby is not stable and needs to be monitored closely.
Our Cuddlers usually are there to hold and feed the babies that can not be with mom for whatever reason. They also change diapers, help keep our nurseries stocked with formula and linen, they make up cribs and isolettes, and sometimes they may answer the phone if it's super hectic... which is a big help. We are a busy 600+ a month delivery hospital and we appreciate our volunteers. Cuddlers do not do any paperwork. If they feed or change a diaper, they are to tell the nurse and the nurse must chart. Sometimes we utilize our volunteers out on post partum briefly when we need a discharged mom and baby to be taken down in a wheel chair and a regular volunteer is not available, but usually we have plenty for them to do in the nursery.
Good luck...