I love your article, and I love doing the things for these patients that they need help with. I have spent time talking to worried parents, sitting while a constipated patient tries his best on the toilet and cannot be left alone, helped a child who dropped the back of her gown into the toilet water, and lots of bed-wetters who needed total linen changes and improptu baths in the middle of the night. I love being of service and helping these people and giving them dignity in the process. I'm being paid by the hour, and that's part of how I am paid to spend those hours.
On the other hand . . . I feel frustrated that nurses are stretched so thin they cannot spend that time with the patients. They have a set of busy, busy patients with lots of meds due, or someone who is unstable and needs constant support at the bedside for an hour before going to ICU, or all the hours of charting that need to be done. This is where I feel the conflict arise. As I'm helping the patient in the room or listening to a parent tell me their worries, in the back of my head I'm being pulled by the knowledge that I have an IV med about to finish next door, or that I'd better finish that huge pile of admission paperwork before the new patient goes to sleep. I would like to not feel rushed when I do those time-consuming things that can often make a real difference in the long run.